Hostess

Position Overview

This role is centered around more than providing food and drinks; it aims to create a memorable and unique dining experience for guests. As a Guest Service Expert, you are responsible for a variety of services including setting tables, liaising with the kitchen staff, engaging with guests during their meals, and maintaining cleanliness in work areas.

Key Responsibilities

The role involves active physical engagement such as standing, sitting, or walking for extended periods, sometimes on uneven or slippery surfaces. Handling the menu requires reading and verifying information visually. Physical duties include moving, lifting, carrying, pushing, pulling, and placing items weighing up to 25 pounds unaided and up to 50 pounds with help, plus reaching overhead and bending or stooping as necessary. Upholding safety standards, following company policies, maintaining quality, and ensuring a professional appearance and communication style are critical to success.

Qualifications and Experience

The minimum educational requirement is a high school diploma or GED equivalent. The role is suitable for individuals with less than one year of related work experience. No supervisory responsibilities or specific licenses/certifications are required.

Company Culture and Commitment

Working at Sheraton Hotels & Resorts means joining a global family emphasizing equal opportunities, diversity, and inclusion. The company values cultural richness and talent diversity and ensures a discrimination-free workplace environment. The Sheraton team fosters community connection and invites those enthusiastic about guest experience to explore career opportunities contributing to the brand's mission as 'The World's Gathering Place'. Joining Sheraton aligns you with Marriott International's extensive portfolio, offering a platform to grow, belong, and excel professionally.