Grand Hyatt

Guest Services Officer

Grand Hyatt

Doha, Doha Municipality, Qatar · Full Time

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Experience
1–3 yrs
Salary
—
Openings
1
Posted
6 days ago
Work mode
In office
Education
Diploma or Degree in Hospitality or related field
Resume
Required to apply

Where you'll work

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Job description

About the Role

As a Guest Services Officer at Grand Hyatt Doha, you will be responsible for delivering warm, professional, and tailored services to guests, ensuring their arrival, stay, and departure are smooth and memorable. The role upholds Grand Hyatt’s high standards of luxury hospitality and dedication to outstanding guest experiences.

Qualifications and Required Skills

  • Possess a diploma or degree in Hospitality or a related discipline.
  • Have between one and three years of experience working in Front Office or Guest Services roles.
  • Demonstrate strong communication abilities paired with excellent customer service skills.
  • Familiarity with Opera Property Management System (PMS) and Microsoft Office applications is advantageous.
  • Fluency in English is mandatory; proficiency in additional languages is considered a benefit.

Minimum education

Diploma / ITI / Vocational

Industry

Hospitality

Tools & software

Microsoft Office required

How they work

Communication Customer Focus

Languages

Servicenow
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