- Experience
- Any
- Salary
- INR 15,000 – INR 28,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
As a Guest Relation Executive at Black Bunny, your main responsibility is to warmly welcome and support our guests to provide them with a delightful experience during their visit.
Key Responsibilities
- Welcome and assist guests, ensuring high levels of satisfaction throughout their stay.
- Manage front desk operations including bookings, inquiries, and coordinating guest needs.
- Proactively promote additional game packages, memberships, upgrades, food and beverage options, and current offers to maximize sales.
- Meet both personal and team sales objectives by skillfully pitching services and converting prospects.
- Assess guests' preferences and recommend appropriate packages to suit their expectations.
- Address guest complaints promptly and efficiently, ensuring swift resolution.
- Market the venue's birthday party packages, corporate event bookings, group offers, and other special events.
How they work
Communication
Teamwork & Collaboration
Problem Solving
Customer Focus
Results Orientation