Customer Support Executive

Job Overview

Cogent E-Services Limited is seeking candidates for multiple Customer Support Executive roles specializing in voice and email support processes. These positions are based onsite at Gopalan Enterprises, ITPL Main Rd, Phase 2, Brookefield, Bangalore, and require immediate joining.

Job Openings and Processes

• ATHER – Non-Voice Process (Email Support): 20 vacancies available. Candidates should be graduates with proficiency in English and any one regional language and must have at least 6 months of experience in a non-voice support role. The salary offered is ₹23,000 CTC with a take-home of ₹22,500. Training begins on July 10th.
• ATHER – Voice Process: 20 placements open. Candidates must have strong communication skills in English and any two regional languages. Both graduates and undergraduates can apply. Half of the appointments will be freshers and half experienced candidates. The compensation is ₹23,000 CTC and ₹22,500 take-home. Training to start on July 20th.
• APOLLO – Insurance Process: 50 openings. This role requires graduate or undergraduate candidates with proficiency in English and one regional language, plus at least 6 months of solid sales experience. Salary is ₹25,000 CTC with ₹24,500 take-home.

Eligibility Criteria

• English fluency is required for all processes.
• Regional language skills: one regional language for non-voice and insurance processes; two regional languages for voice process.
• Educational requirement varies: graduation mandatory for non-voice; graduate or undergraduate for others.
• Experience requirements vary by process, including 6 months relevant experience for some roles.