Group Quality Director

About John Paul Construction

John Paul Construction is committed to continuous improvement on every project, fostering collaboration, innovative thinking, and adoption of new technologies by hiring top industry talent.

Key Responsibilities

• Formulate and execute a comprehensive Group Quality Strategy that supports company growth and operational goals.
• Create and maintain a unified quality framework across all divisions, projects, and geographic locations.
• Serve as the top executive authority on all quality matters within the organization.
• Champion a culture emphasizing 'right first time' execution, ongoing improvement, and operational excellence.
• Enhance project delivery and competitive positioning by emphasizing quality as a key differentiator.
• Oversee and improve the Group Integrated Management System (IMS) continuously.
• Ensure strict adherence to ISO 9001 and related standards, including ISO 14001 and ISO 45001.
• Develop, track, and report on critical quality performance metrics organization-wide.
• Lead both internal and external quality audits, ensuring effective resolution of findings and corrective steps.
• Implement sound governance mechanisms to guarantee consistent quality across projects.
• Recruit, mentor, and develop regional Quality Managers and their teams to build a leading quality function aligned with international growth.
• Design succession and talent development plans within the quality department.
• Work closely with construction, technical, design, commercial, and HSEQ departments to achieve quality goals.
• Represent quality interests with clients, consultants, certification bodies, and regulators.
• Support project teams during client audits and quality assessments.
• Provide strategic updates and quality reporting to the Executive Leadership Team and Board.
• Promote use of digital quality tools and reporting platforms.
• Establish quality benchmarking initiatives across projects and regions.
• Identify emerging trends, technologies, and best practices in the industry.
• Lead projects aimed at increasing productivity, minimizing defects, and elevating client satisfaction.

Required Qualifications and Experience

• Degree in Construction Management, Engineering, Building Surveying, or a related field.
• At least 15 years of experience in construction with substantial senior leadership in quality management.
• Proven experience working in a large main contractor, developer, or construction group setting.
• Deep expertise in overseeing quality programs spanning multiple projects, regions, or business units.
• Strong working knowledge of ISO 9001 Quality Management Systems.
• Experience managing quality functions dedicated to complex, large-scale construction projects.
• Successful record of building and leading high-performance quality teams.

Preferred Sector Experience

• Data centres
• Residential developments
• Commercial construction
• Life sciences and pharmaceutical sectors
• Industrial and logistics projects
• Healthcare facilities
• Education sector
• Mixed-use developments

Additional Knowledge and Skills

• Advanced knowledge of quality management systems, governance, and compliance standards.
• Comprehensive understanding of construction methods and project delivery.
• Experience deploying integrated management systems across various legal jurisdictions.
• Expertise in audit procedures, risk management, and continuous improvement practices.
• Familiarity with modern construction technologies, digital quality platforms, and BIM-driven project delivery.

Equal Opportunity Employer

John Paul Construction is committed to providing an inclusive work environment where all employees are respected, valued, and encouraged to reach their full potential.