Groomer

About Petco and Our Values

At Petco, we pride ourselves on being the destination for pets and their people, dedicated to improving lives by doing what's right for pets and pet parents. With over 60 years of experience, our 29,000 team members nurture the pet-human bond across more than 1,500 stores and veterinary clinics nationwide. Our core values include prioritizing pets, fostering connections through fun, and a commitment to authenticity and teamwork.

Role Overview

As a Pet Stylist, your key responsibility is delivering expert grooming services such as bathing, drying, brushing, styling, nail trimming, ear and gland cleaning. Safety, comfort, and well-being of pets are paramount. You will provide outstanding customer service, ensuring pets and their owners have a positive experience. Additional tasks may be assigned by leadership, and this role offers opportunities to advance into leadership or instructional grooming positions.

Responsibilities

• Perform professional grooming services including bathing, drying, brushing, haircuts, styling, nail trimming, ear and gland cleaning according to pet parent requests, breed standards, and company policies.
• Operate and maintain grooming tools such as clippers, blades, shears, brushes, and dryers.
• Focus on animal safety and wellbeing by closely monitoring pets for discomfort, illness, or injury and promptly reporting concerns.
• Assess individual pet needs considering coat type, skin conditions, and temperament.
• Engage professionally with pet parents, answer grooming-related questions, offer recommendations, and resolve concerns.
• Educate pet parents on grooming maintenance and at-home care products that promote pet health.
• Maintain cleanliness and safety of the grooming salon by disinfecting tools, cleaning equipment, and performing routine cleaning tasks including air filters, vents, and drains.
• Ensure adherence to Petco grooming policies and standards to maintain quality and consistency.
• Potentially train and support entry-level groomers in the absence of a Grooming Salon Leader.

Qualifications and Experience

• Completion of Pet Stylist Apprentice program or previous professional grooming experience/training.
• High school diploma or GED preferred but not mandatory.
• Ability to independently solve grooming-related problems with some guidance from management.
• Strong results orientation with focus on productivity and accountability.
• Detail-oriented approach to ensure precision in grooming services.
• A genuine love for animals and a desire to grow a career in pet grooming.
• Expertise in dog breeds, grooming needs, health issues, and behaviors.
• Proficiency with breed-specific cuts, styling techniques, and grooming standards.
• Effective communication skills for interaction with pet parents and team members.
• Ability to handle pets of varying sizes and temperaments with empathy and care.
• Flexibility to work weekends, evenings, and holidays as scheduled.

Work Environment

The role is primarily indoor within the grooming salon and involves physical tasks like bending, kneeling, lifting up to 30 pounds, and standing for extended periods. May require use of ladders or tools to perform maintenance and cleaning. Interaction with pets and grooming colleagues is frequent, and the environment can be wet and noisy.

Benefits and Other Information

• Competitive base salary
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan and additional benefits
• Paid time off and employee discounts on Petco products
• Fully supplied grooming tools and state-of-the-art equipment
• Career advancement opportunities including trainer and leader roles

Equal Opportunity Statement

Petco Animal Supplies, Inc. is an equal opportunity employer committed to diversity and inclusion, providing employment considerations without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected characteristics.