Grocery Key Account Manager

About Us

United Drug is Ireland's premier pharmaceutical distribution company established in 1948, employing over 650 staff across Dublin, Limerick, and Mayo. Partnering with more than 1,900 pharmacies, hospitals, clinics, and primary care centers nationwide, the business operates through three core divisions: United Drug Wholesale, Distribution, and Consumer. We are part of PHX Ireland and the broader PHOENIX Group, Europe's leading healthcare provider, connecting a workforce of over 48,000 employees in 29 countries.

At PHX Ireland, we value individuality and inclusiveness, fostering innovation and creativity through our six core values: customer focus, quality, collaboration, ambition, innovation, and inclusivity. We promote a supportive environment with initiatives like employee assistance programs, wellbeing efforts, life stage policies including maternity and paternity benefits, product discounts, pension contributions, and inclusive workplace culture.

Role Overview

We are seeking a Grocery Key Account Manager to strengthen and expand relationships with key grocery partners. This role involves driving sales performance, crafting strategic plans, analyzing market trends, negotiating deals, and leading a third-party sales team to achieve targets. You will collaborate across multiple departments to support account objectives and report directly to senior management.

Key Responsibilities

• Establish and nurture robust relationships with grocery partners ensuring exceptional customer satisfaction.
• Develop and deploy strategic sales plans to meet revenue, margin, and market share growth goals in assigned accounts.
• Conduct detailed market trend analysis, monitoring competitor activities and customer insights to identify growth opportunities.
• Lead negotiations on annual Joint Business Plans (JBPs), pricing, and promotional deals to maximize profitability and brand presence.
• Coordinate with marketing, supply chain, sales, and finance teams to align account initiatives efficiently.
• Track and report sales performance data, market conditions, and account developments to senior executives.
• Spot and secure new business openings through new product listings, distribution improvements, or category expansion.
• Manage and guide a third-party field sales team ensuring achievement of commercial and brand objectives.

Qualifications and Skills

• Minimum of three years in key account management or sales within the FMCG sector, preferably grocery.
• Degree in Business, Marketing, or a related discipline.
• Strong negotiation and effective communication capabilities.
• Commercial acumen and excellent analytical problem-solving skills.
• Proficiency in Microsoft Office and CRM systems.
• Ability to work independently and collaboratively in fast-moving environments.

Desired Attributes

• Results-driven with a strong motivation for success.
• Skilled in building and sustaining client relationships.
• Flexible and open to embracing new ideas and strategies.
• Excellent organizational and time management expertise.
• Responsible and accountable within assigned roles.

Additional Information

PHX Ireland is committed to creating an accessible and inclusive recruitment process, welcoming candidates from diverse backgrounds. Applicants needing accommodations for interviews are encouraged to request support.