- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
Opportunity Overview
Kickstart your technology career with Datacom at our Porirua, Wellington location. This position is ideal for individuals eager to understand how technology works and expand their practical IT skills through hands-on experience with hardware and software systems. No extensive prior IT expertise is necessary, just a passion for problem-solving and learning.
Key Responsibilities
- Prepare and configure laptops, desktops, and various devices
- Identify and resolve hardware and software problems
- Assist with device repairs and respond to technical service requests
- Gain familiarity with technologies like Windows, Microsoft 365, and device management platforms
- Build foundational knowledge of PCs, servers, and networking concepts
- Engage with customers and team members to diagnose technical challenges
- Guide users toward solutions or refer them to the appropriate technical teams
- Maintain detailed records and follow prescribed procedures
- Adhere to safety standards and contribute positively within the wider team
Candidate Profile
We prioritize potential and mindset over experience. Suitable applicants can be recent graduates, individuals who have completed relevant courses, or those beginning their IT journey. The ideal candidate:
- Is genuinely interested in technological systems
- Enjoys diagnosing and exploring how devices function
- Embraces learning new tools and systems rapidly
- Communicates effectively and is proactive in seeking help
- Finds satisfaction in assisting others
- Thrives in collaborative team environments
- Is methodical, detail-oriented, and accountable for their responsibilities
- Welcomes feedback and continuous learning
- Approaches work with enthusiasm and curiosity
Technical Exposure
While not mandatory, familiarity with any of the following, whether through education, personal projects, or informal experience, is advantageous:
- Laptops, desktops, or tablets
- Microsoft Windows operating system
- Microsoft 365 suite
- Device setup and troubleshooting processes
- Computer hardware components
- Basic networking principles
- Microsoft Intune device management
Examples include building custom PCs, assisting others with technological issues, academic IT projects, or self-driven tech learning.
Professional Growth
This role offers foundational development in multiple areas essential to a technology career, including hardware and software skills, device configuration, technical troubleshooting, customer service, problem-solving, communication, teamwork, and core networking knowledge.
About Datacom
Datacom stands as a leading IT services provider across Australia and New Zealand, balancing a small-business culture with large-scale operations. Our unique culture thrives on collaboration, innovation, and inclusiveness. Employees benefit from social events, relaxation areas, flexible working arrangements including remote work and flexible hours, and access to career development opportunities. We foster an environment that encourages authenticity, contribution recognition, and a flat organizational structure.
Inclusivity Commitment
We are dedicated to cultivating a welcoming, supportive, and engaging workplace where employees from all backgrounds feel included, supported, and valued.
Additional Requirements
- Must be eligible to obtain New Zealand Government Security Clearance
- Immediate availability to start the role
Level
Entry