General Technician

About the Role and Company

The Ritz-Carlton, Doha, is a prestigious 5-star luxury resort located on the Arabian Gulf shores, featuring 374 beautifully designed rooms and suites, fine dining options, and wellness facilities including a Spa and Fitness Center. Renowned for exceptional hospitality and elegance for nearly 24 years, the hotel offers a unique environment for meaningful experiences and events.

The General Technician role is focused on maintaining guest rooms, meeting spaces, and public areas to the highest standards of The Ritz-Carlton. This position supports the hotel's legendary service by ensuring rooms and facilities meet maintenance and cleanliness expectations.

Key Responsibilities

• Carry out scheduled preventive maintenance for guest rooms, meeting rooms, and public spaces including mattress flipping, furniture inspection, upholstery and carpet spot cleaning, and touch-up painting or furniture repair.
• Maintain and clean guest rooms following the hotel’s preventative maintenance procedures and quality guidelines.
• Perform minor repairs such as tightening fixtures, changing light bulbs, repairing grout, and patching wall holes.
• Clean all guestroom surfaces including tubs, wall tiles, floors, windows, mirrors, and walls.
• Report safety hazards, serious maintenance concerns, or unusual findings promptly to supervisory staff.
• Observe company safety and security policies, report accidents or unsafe conditions, and complete necessary training and certifications.
• Maintain a clean and professional appearance, protect company assets, and ensure confidentiality of proprietary information.
• Greet guests courteously and anticipate their service needs in line with company standards.
• Work collaboratively with colleagues to meet shared goals and uphold service quality expectations.
• Physical demands include bending, lifting, pushing, pulling objects up to 50 pounds independently and assisting with heavier loads, as well as standing, walking, or sitting for extended durations.
• Perform additional reasonable duties as assigned.

Qualifications and Experience

• Minimum education: High school diploma or GED equivalent.
• Experience preferred: Less than one year in a related field; no supervisory experience required.
• No license or certification required.

Additional Information

• Employment is full-time and on-site at the hotel's location in Doha, Qatar.
• The hotel offers a competitive compensation package including accommodation, flight tickets, transportation, meals, and medical insurance.
• Employees benefit from training and leadership development programs, opportunities for career advancement locally and internationally within Marriott International properties, and various wellness and dining discounts.
• The company commits to equal opportunity employment and promotes diversity and inclusion and prohibits discrimination against any protected groups.