General Technician

About the Company

Accor is a global leader in hospitality that embraces diversity and supports personal growth, offering employees the chance to find a role aligned with their personality and ambitions. By joining Accor, you embark on a fulfilling career journey with abundant opportunities for development and innovation in the hospitality sector.

Job Responsibilities

• Deliver consistent, professional, welcoming, and courteous service to all guests and colleagues.
• Perform routine and minor maintenance tasks including painting, plumbing, electrical wiring, and other related repairs.
• Conduct inspections of buildings, equipment, and facilities to ensure compliance with operational standards.
• Assess work orders to prioritize and plan maintenance tasks efficiently.
• Schedule and oversee repair, maintenance, and installation activities on machines, tools, and equipment to maintain seamless operations and ensure satisfaction.
• Execute preventative maintenance programs according to scheduled plans.
• Maintain and service pools and spas regularly.
• Adhere strictly to department policies, procedures, safety protocols, and service standards.
• Manage check-in and check-out of master cards, keys, mobile devices, vacuum machines, ladders, and other equipment.
• Conduct preventive maintenance (PPM) in guest rooms and daily inspection rounds, addressing maintenance requests from guests, apartments, and management promptly.
• Take and record plant room meter readings in a timely manner.
• Use appropriate personal protective equipment (PPE) during maintenance tasks.
• Respond immediately to emergency situations such as fire alarms, flooding, and gas alerts.
• Report hazards and misuse or abuse of equipment and energy resources.
• Maintain cleanliness and orderliness in plant rooms and equipment areas.
• Perform regular maintenance on sump pumps, chillers, booster heaters and pumps, pressure relief valves (PRV), ice machine filters, generators, and conduct monthly meter readings.
• Monitor energy consumption and contribute to energy conservation efforts.
• Ensure all pending works are followed up daily without fail.
• Complete all tasks within the Side Kick preventive maintenance program according to the established schedule.

Qualifications and Skills

• Dependable and highly responsible individual with enthusiasm for the role.
• Previous experience in painting, plumbing, electrical wiring, and related maintenance is advantageous.
• Experience with pool and spa maintenance is a plus.
• Ability to work effectively both independently and as part of a team with minimal supervision.
• Good listening skills, initiative, and decisiveness in a dynamic environment.
• Capable of constant standing and walking throughout work shifts.
• Proficiency in English, both spoken and written; knowledge of a second language is beneficial.
• Strong customer service orientation, interpersonal skills, and clear communication capabilities.

Additional Information

Knowledge of additional languages is an added benefit. The company values diversity and inclusivity with a commitment to attracting, recruiting, and promoting talent from varied backgrounds.