General Manager

About Radisson Hotel Group

Radisson Hotel Group stands as one of the largest global hotel organizations, operating over 1,500 hotels with ten distinct brands across more than 95 countries. The Group's core value is reflected in its promise, "Every Moment Matters," driven by a service culture called "Yes I Can!" Our people, called Moment Makers, fuel our business success by fostering a culture and environment that empowers individuals to excel daily and deliver exceptional guest experiences worldwide.

Position Overview

We are seeking a General Manager for the Radisson Blu Hotel in Ikeja, Nigeria. This role demands an individual who transcends academic credentials with qualities such as character, talent, and enthusiasm for crafting outstanding guest experiences. A proactive mindset anticipating guest needs, supporting team members, and consistently exceeding expectations is essential.

Key Responsibilities

• Oversee the hotel's Profit & Loss (P&L) and manage all day-to-day operational activities.
• Plan and direct the efforts of a diverse team, ensuring efficient and profitable business operations.
• Exhibit strong leadership to cultivate teamwork and professionalism among staff members.
• Operate the hotel in full alignment with brand standards while surpassing guest expectations.
• Effectively communicate and implement company strategies throughout the hotel.
• Serve as a vital liaison between the central management team and property owners.

Qualifications and Skills

• Previous experience in hotel management or a closely related field.
• Strong communication and interpersonal skills.
• Strategic thinking and excellent problem-solving abilities with a fervor for hospitality.
• Capability to balance the execution of operational plans with a focus on guest experience, revenue, and achieving commercial goals.
• Collaborate with departmental heads to boost business potential, uphold brand reputation, and ensure compliance with legal and fiscal requirements.
• Report directly to the District Director for Nigeria and/or the Managing Director for Sub-Saharan Africa.
• Desirable attributes include flexibility, positive "Yes I Can!" attitude, keen attention to detail, creativity in problem-solving, teamwork orientation, strong verbal communication skills, and an enjoyment of a fun work environment.
• Experience in MICE (Meetings, Incentives, Conventions, Exhibitions) and sales specific to the Nigerian market is important.
• Previous resort management experience is advantageous.
• Proficiency in English is required.

Additional Information

Joining Radisson Hotel Group means becoming part of a team dedicated to creating memorable hospitality moments daily. We emphasize growth, learning, and career development, fostering an inclusive and supportive environment where diversity and collaboration thrive. Team members enjoy global and local benefits, including significant discounts of up to 53% on stays worldwide, guaranteed 30% discounts for friends and family, and exclusive offers on meals, spa services, and more.

We encourage applications from candidates of all backgrounds, abilities, and experiences, providing accommodations throughout the recruitment process if needed.