General Manager Sales

Job Purpose

The role focuses on developing the sales team and crafting the annual sales strategy aligned with the company's goals across various market segments, aiming to meet yearly targets, maximize margins, and fulfill objectives. The position involves maintaining and growing key accounts while leading and managing the sales team to meet financial and strategic company goals.

Key Accountabilities

• Drive sales growth across multiple market sectors.
• Gain comprehensive insights into client and market needs as well as organizational objectives.
• Expand market presence and explore new business opportunities.
• Regularly review sales performance against budget monthly.
• Ensure timely submission of quotations and tenders with all required documentation.
• Negotiate and manage project awards to align with sales targets.
• Enhance client engagement, satisfaction, and retention by elevating service quality and technical expertise.
• Maintain and cultivate relationships with key existing accounts and develop new high-value accounts across different sectors.
• Coordinate with the credit control team to ensure timely payment collections.
• Recruit, motivate, and lead a high-performing sales team, fostering employee engagement and effective teamwork.
• Conduct performance evaluations, provide feedback, and support staff development.
• Set individual unit KPIs consistent with the company's vision and ensure succession planning for critical positions.
• Communicate and collaborate internally with senior management and various departments and externally with customers, consultants, contractors, end users, and company representatives.

Qualifications and Experience

• Bachelor's degree in engineering or a related field; master's degree preferred.
• 13 to 15 years of relevant experience in the pipe industry.
• Minimum 7 years in sales management roles.

Job-Specific Skills

• Strong technical and product knowledge.
• Understanding of contractual terms, payment conditions, and implications.
• Insight into market trends and competitor activities.
• In-depth knowledge of market dynamics and customer challenges.
• Proficient with databases and office productivity software such as Word, Excel, PowerPoint, and CRM systems.
• Excellent time management.

Core Competencies

• Effective communication skills.
• Strong coordination and collaboration abilities.
• Leadership skills and teamwork orientation.