General Manager

About Badisa Communications

Badisa Communications is a well-established integrated marketing and communications agency looking for a commercially minded and seasoned General Manager to oversee company operations, staff, client servicing, and business expansion. This role involves close collaboration with the Managing Director to convert strategic plans into concrete outcomes, enhance operational discipline, and prepare Badisa for progressive growth.

Key Responsibilities

• Lead and manage the agency's daily functions and overall leadership.
• Convert company strategy into actionable annual objectives, departmental goals, and tangible outcomes.
• Drive revenue enhancement, profitability, and monthly financial performance targets.
• Ensure client retention through excellence in service and manage executive-level client relationships.
• Oversee performance of departments including Client Service, Creative, Marketing, Digital, Production, Finance, and Administration.
• Guarantee accurate planning, costing, staffing, and timely delivering of projects within budget.
• Enhance operational procedures, accountability, workflows, and quality assurance.
• Lead, mentor, and hold team leads and employees accountable via defined KPIs and periodic performance assessments.
• Supervise budgeting, cash-flow, expense management, invoicing, and collections in partnership with Finance.
• Support business development efforts, proposals, pitches, and build strategic partnerships.
• Provide the Managing Director with precise weekly and monthly performance reports.
• Promote and cultivate a high-performance culture that aligns with Badisa’s core values.

Minimum Requirements

• Bachelor's degree in Business Management, Marketing, Communications, Commerce, or a related field; postgraduate business qualification preferred.
• A minimum of 8 years of relevant management experience, with at least 3 years in executive leadership roles.
• Strong background managing marketing, advertising, communications, media, or professional-services operations preferred.
• Track record of success in driving revenue growth, operational management, client retention, and team leadership.
• Proficiency in commercial, financial, and project management principles.
• Excellent skills in leadership, communication, negotiation, and problem-solving.
• Ability to thrive in a fast-paced, deadline-oriented agency context.
• Familiarity with business systems, project management tools, and financial reporting.
• Possession of a valid driver’s license.

Ideal Candidate Profile

• A disciplined, entrepreneurial individual who assumes full accountability for business results.
• Ability to achieve balance between commercial development and operational efficiency.
• Decisive, with consistent follow-through on commitments.
• Capable of building accountable, motivated, and high-performing teams.
• Committed to outstanding client service.
• Ambitious to support Badisa Communications in reaching P1 million monthly revenue.
• Demonstrates integrity, maturity, resilience, and a proactive mindset.

Application Process

• Submit a detailed CV.
• Provide a cover letter explaining suitability for the role.
• Include certified copies of relevant qualifications.
• Provide contact information for at least three professional references.
• Indicate current and expected remuneration.

Send applications by email to modisa@badisacommunications.co.bw, quoting "APPLICATION: GENERAL MANAGER" in the subject line.

Closing date: 30 September 2026

Only shortlisted candidates will be contacted. Recruitment will include background verification, qualification checks, and reference reviews.