General Manager - Domino's Pizza Store Operations

Overview

As a General Manager at Domino's Pizza, you are the pivotal leader responsible for overseeing the store's daily operations. This role involves managing a team, ensuring superior customer service standards, and upholding excellent product quality.

Growth Opportunities

Domino's offers a Management Development Program exclusively open to store managers, providing a path to franchise ownership. Only those who have successfully managed a Domino's store for at least one year can apply. Additional career growth options include roles such as Trainer or Regional Manager within the company.

Compensation

General Managers earn a base salary of $1,275 per week. They may also receive bonuses and incentives linked to store profitability and overall performance.

Job Responsibilities and Physical Demands

• Lead and manage store operations efficiently in a fast-paced, high volume environment.
• Perform tasks mainly from a standing position on surfaces such as ceramic tile or linoleum, at workstations 36" to 48" high.
• Walk short distances frequently, including those related to delivery duties between store, vehicle, and customer locations.
• Sit for paperwork tasks in an office setting.
• Unload and handle product deliveries weighing up to 50 pounds, using hand trucks and stacking items up to 72" high.
• Carry items such as large cans (~3.4 pounds), pizza sauce up to 30 pounds, and trays of dough (~12 pounds each) over short distances.
• Push and occasionally pull trays on dollies, requiring moderate force.
• Navigating stairs or ladders infrequently for maintenance or signage updates.
• Bend forward frequently at the waist during pizza assembly and stocking, often for 30-45 seconds at a time, repeatedly.
• Occasionally squat or crouch to stock or clean low areas.
• Continuously reach in various directions, including above 72" to operate equipment or lift objects.
• Use tools and equipment such as pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.

Qualifications and Expectations

• Must have valid legal authorization to work in the USA.
• Age must be at least 18 years.
• Preferred prior management or restaurant experience.
• Strong interpersonal skills; friendly demeanor and ability to work collaboratively.
• Capable of working effectively under fast-paced, stressful conditions.
• Excellent organizational and time management skills.
• Ability to multitask and motivate team members.
• Reliable availability with the requirement to work a minimum of five closing shifts per week, including mandatory weekends (Friday, Saturday, Sunday).
• Skilled in employee training, scheduling, inventory ordering, and maintaining store employee image standards.
• Ability to promptly respond to customer concerns and adhere to company policies.
• All store incoming calls must be answered promptly, answering by the first ring.
• Committed to delivering exceptional product quality.

Additional Information

All candidate information is handled confidentially in line with Equal Employment Opportunity guidelines.