General Manager – Business Development and Operations

Job Overview

Seeking a skilled and proactive General Manager to spearhead business development, client acquisition, sales team leadership, and operational coordination for the Application My SAC initiative. Responsibilities include organizing meetings and presentations with various associations to secure multiple clients and foster networking opportunities.

Key Responsibilities

• Drive business expansion and client acquisition efforts centered around Application My SAC.
• Create and execute strategic sales and business development plans to meet organizational goals.
• Lead, mentor, and motivate the sales/business development team to enhance productivity and achieve targets.
• Monitor both individual and team performance, implementing corrective measures as necessary.
• Establish and nurture relationships with existing and potential clients.
• Identify new business avenues through market analysis, networking, lead generation, and client engagement.
• Conduct client meetings, deliver presentations, negotiate deals, and perform consistent follow-ups to secure conversions.
• Liaise with internal departments to ensure seamless fulfillment of client needs and operational processes.
• Track daily sales activities, team output, client communications, and operational progress.
• Maintain accurate MIS reports, sales data, performance summaries, and management updates.
• Analyze sales and business metrics to uncover gaps, opportunities, and improvement areas.
• Align team initiatives with company objectives, sales targets, and growth strategies.
• Support senior management in strategy formulation for business expansion and operational enhancements.
• Resolve escalated issues professionally, maintaining effective communication with clients and team members.
• Provide regular comprehensive updates to management on sales results, business development status, client engagement, team performance, and operational activities.

Essential Skills and Competencies

• Demonstrated leadership and capability to manage teams effectively.
• Excellent communication, negotiation, and client management skills.
• In-depth knowledge of business development, sales operations, and client acquisition processes.
• Proven success in meeting sales and revenue objectives.
• Strong skills in follow-up, networking, and fostering client relationships.
• Proficiency in MIS reporting, analytical thinking, coordination, and presentation delivery.
• Sound decision-making and problem-solving aptitude.
• Ability to juggle multiple responsibilities and perform under pressure.
• A professional attitude with a strong emphasis on business growth and optimizing team performance.