ALH Hotels

Gaming Manager - Ramsgate Hotel

ALH Hotels

Henley Beach, South Australia, Australia · Full Time

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Experience
Any
Salary
AUD 79,600 – AUD 79,600 / year
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
Required to apply

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Job description

About The Role

We are seeking a Gaming Manager to oversee our gaming room at Ramsgate Hotel in Henley Beach, South Australia. The position offers a base salary of $79,600 plus superannuation, a bonus scheme, and group-wide discounts. Our gaming room boasts 32 modern machines, full SA Lotteries facilities, and a dedicated Gaming Bar. We pride ourselves on providing a clean, inviting atmosphere with a team committed to exceptional customer service.

Daily Responsibilities

  • Build rapport with regular customers, ensuring a welcoming environment.
  • Collaborate with the Publican to maintain smooth, safe operations within regulated guidelines.
  • Mentor and guide the gaming team to deliver outstanding service and gaming knowledge.
  • Maintain a positive, service-oriented presence during every shift.

Role Requirements

  • This hands-on role includes manual handling tasks such as moving stock, kegs, and deliveries, so physical capability to perform these duties safely is essential.

Candidate Profile

  • Experience working in a gaming room setting as an attendant, supervisor, or manager.
  • Prepared to advance leadership skills learned from previous managers.
  • Strong interpersonal skills with confidence and pride to represent the gaming room.
  • Comprehensive understanding of compliance and responsible gaming practices.
  • Current certification for Responsible Service of Alcohol (RSA) and Responsible Service of Gaming (RSG/RCG) as required by the state.

Additional Information and Benefits

We encourage service excellence and a positive gaming experience for all patrons. Career progression opportunities exist within ALH Hotels and the Endeavour Group network. Employees receive an exclusive discount card valid at ALH Hotels, BWS, Dan Murphy’s, Woolworths supermarkets, and BIG W. Our wellbeing program includes Employee Assistance Program (EAP) services covering critical incident support, career development, conflict resolution, nutrition, lifestyle, finances, legal, and family assistance.

Applicants will undergo Employee Due Diligence including potential National Police Checks to ensure suitability for employment.

We request no unsolicited applications or contacts from recruitment agencies; Endeavour Group is not liable for fees from unsolicited resumes.

Industry

Hospitality

How they work

Communication Teamwork & Collaboration Leadership Work Ethic Customer Focus
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