Full-Time Assistant Manager

About the Role

Hot Topic, renowned for its passion for music and pop culture, seeks a Full-Time Assistant Manager to join the most vibrant store in the mall located in San Bernardino, CA. This role involves partnering with the Store Manager to meet sales objectives, lead recruitment efforts, and foster team development while promoting a dynamic shopping environment.

Key Responsibilities

• Assist Store Manager in achieving sales and comparable store sales targets, playing a key role in driving revenue.
• Recruit, develop, and maintain a collaborative and passionate team to support store operations effectively.
• Act as the store’s primary advocate by generating excitement and customer involvement through product promotions, social media engagement, and services like buy online, pick up in store (BOPIS) and curbside pickup.
• Provide guidance to ensure operational excellence, balancing delegation, efficient processes, and customer-centric sales methods.
• Monitor and manage shrinkage, loss prevention initiatives, payroll accuracy, and associate scheduling.
• Engage proactively with retail leadership and headquarters partners to communicate trends and gather customer feedback.
• Analyze sales data and reports to inform strategies intended to meet or exceed sales goals.
• Oversee merchandise presentation using planograms as a guide, ensuring timely execution of promotional campaigns.
• Work alongside the Store Manager to nurture a motivated and high-performing team focused on customer satisfaction.

Required Qualifications and Skills

• Minimum of 1-2 years’ experience in retail store management, ideally with a passion for music and pop culture.
• Proven leadership in team success with strong communication, recruiting, operations management including payroll, reporting, scheduling, and merchandising.
• Excellent communication, time management, professionalism, and a strong commitment to team development.
• Possession of a high school diploma or GED; higher education degrees are advantageous.
• Adaptability to fast-paced retail environment changes and the ability to effectively handle unexpected challenges.
• Physical capability to navigate the store, accurately merchandise products using store equipment, and lift boxes up to 50 pounds, with reasonable accommodations if needed.

Compensation Details

The hourly wage ranges between $20.65 and $24.80 depending on individual qualifications, including education, experience, and location. Final salary is determined based on meeting job requirements and performance during training.