Front Office Executive

About Radisson Hotel Group

Radisson Hotel Group ranks among the world's largest hospitality companies, managing over 1,500 hotels across more than 95 countries with ten unique hotel brands. The Group operates under the promise of 'Every Moment Matters,' reflecting its commitment with the signature service motto 'Yes I Can!'. People are fundamental to the company's success, known as Moment Makers, who foster a culture of excellence and opportunity in every interaction, every day.

Role Overview

At Radisson Blu Guwahati, we are looking for a Front Office Executive who is passionate about outstanding guest service. This role involves much more than managing check-ins and check-outs; it is about ensuring every stage of the guest’s journey is handled with dedication, professionalism, and warmth.

Key Responsibilities

• Lead and supervise the front office team by setting a strong example, ensuring that the guest experience throughout their stay meets the highest standards.
• Demonstrate patience, empathy, and a personable attitude to effectively manage guest interactions.
• Proactively collaborate with the team to maintain smooth operations within the front office and optimize guest satisfaction.

Candidate Profile

• Maintain flexibility with a positive 'Yes I Can!' mindset.
• Exhibit a keen eye for detail and excel at creative problem-solving.
• Show passion for delivering exceptional service that exceeds expectations.
• Work effectively as a team player committed to guest satisfaction.
• Possess strong verbal communication skills to engage with guests clearly and warmly.
• Enjoy a lively work environment and bring fun to the workplace.
• Previous experience in a similar front office role is advantageous but not mandatory.

Benefits and Additional Information

Joining Radisson Hotel Group means immersing yourself in the magic of hospitality, where you can contribute to creating extraordinary experiences daily. We invest in your professional growth regardless of your background, supporting learning and career development opportunities.

Experience a work culture that values diversity and inclusion, supported by employee resource groups and initiatives aimed at fostering a welcoming environment. Your ambitions and ideas are valued as we empower our staff to make meaningful impacts within hospitality and beyond.

Enjoy both global and local benefits including:

• Up to 53% discount on stays at over 1,500 Radisson Hotels worldwide for employees.
• A guaranteed minimum of 30% discount for friends and family.
• Exclusive savings on breakfast, food and beverages, spa services, and more.

We encourage applications from individuals of all backgrounds, abilities, and experiences, welcoming requests for accommodations during the application process to ensure equality.