Front Office Associate

About Radisson Hotel Group

Radisson Hotel Group ranks among the globe's largest hospitality groups, overseeing over 1,500 hotels across more than 95 countries. Their brand promise, "Every Moment Matters," is embodied through a distinct "Yes I Can!" service philosophy.

People form the heart of the group's achievements and future prospects. At Radisson, employees are celebrated as Moment Makers who cultivate a culture, spirit, environment, and opportunities that empower everyone to perform their best every day, everywhere.

Role Overview

As a Front Office Associate at Radisson Blu Guwahati, you will be a key player delivering exceptional guest experiences beyond just check-in and check-out. This role involves proactively supervising the front office team, ensuring every guest interaction meets the highest standards, and embodying patience, empathy, and a welcoming personality.

Key Responsibilities

• Lead and oversee the front office team by example to ensure impeccable guest journeys and service.
• Demonstrate patience, empathy, and personable interaction to engage guests effectively.
• Contribute proactively to maintaining guest satisfaction and seamless front office operations.

Preferred Qualifications

• Adaptable mindset with a positive "Yes I Can!" approach.
• Keen attention to detail and strong problem-solving creativity.
• Deep passion for exceptional service delivery.
• Ability to collaborate within a team to achieve guest satisfaction.
• Effective verbal communication skills.
• Enjoyment in fostering a fun and engaging work environment.
• Experience in a similar front office role is advantageous though not required.

Additional Information and Benefits

Joining Radisson Hotel Group means becoming part of a vibrant hospitality family dedicated to creating memorable experiences daily. The company is committed to investing in your personal and professional growth regardless of your background or experience. An inclusive, enjoyable, and meaningful work culture awaits, supported by Employee Resource Groups and diversity initiatives.

Team members gain access to exclusive global privileges such as up to 53% discounts on stays at over 1,500 Radisson Hotels worldwide, guaranteed minimum 30% discounts for their friends and family, and exclusive deals on breakfast, food and beverages, spa services, among others.

Radisson welcomes candidates from all backgrounds and stands ready to accommodate any required adjustments during the recruitment process.