Front Desk Receptionist

Overview

We are seeking a polished and articulate Front Desk Receptionist to become a vital part of our real estate and builder office team in Mumbai. This role requires a professional demeanor and excellent communication skills to ensure a positive first impression for our clients and visitors.

Key Responsibilities

• Warmly welcome guests, clients, and channel partners as they arrive, guiding them to the correct sales executive or manager.
• Keep the reception area tidy, organized, and inviting at all times to reflect a professional environment.
• Efficiently handle all incoming telephone calls, respond to general questions and direct calls to the suitable departments.
• Coordinate hospitality by ensuring beverages like tea, coffee, and water are served quickly to visitors and clients.
• Manage scheduling of appointments including meeting room bookings, overseeing site visit appointments, and maintaining visitor logs either manually or digitally.
• Support office administration by managing courier dispatch and receipt, handling incoming and outgoing mail, and assisting with basic clerical duties.