Front Desk Gym Supervisor

About Canadian Forces Morale and Welfare Services (CFMWS)

CFMWS is a dedicated community committed to supporting Canadian Armed Forces members, veterans, and their families. It provides tailored programs and services that promote mental, social, physical, financial, and familial well-being. Services include recreation, sports, fitness programs, financial services, retail savings, family support, and charity event organization. Employees at CFMWS uphold values of integrity, teamwork, and innovation to enhance the quality of services offered.

Role Summary

The Front Desk Gym Supervisor plays a vital role in maintaining operational readiness by managing front desk services at Personnel Support Programs facilities. Reporting to the Manager of Community Recreation, this role ensures clients receive timely and accurate information regarding facilities, services, programs, and activities. The supervisor is also responsible for promoting PSP programs, updating PSP websites, coordinating information submissions for program guides, and overseeing the training and supervision of front desk employees.

Required Qualifications and Experience

• College diploma or certificate in Recreation, Public or Business Administration, or related fields; alternatively, a high school diploma with substantial relevant experience.
• Current CPR and Standard First Aid certification.
• Experience in personnel administration, cash handling, general office administration, and program registration software.
• Proven competencies including client focus, organizational knowledge, effective communication, innovation, teamwork, and leadership.
• English language proficiency is mandatory.

Benefits and Perks

• Comprehensive health benefits including drug coverage, healthcare spending account, telemedicine services, Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life, and disability insurance.
• Work-life balance options with flexible work arrangements and various paid/unpaid leaves like vacation, family-related leave, and personal days.
• Retirement benefits featuring a Defined Benefit Pension Plan and Group Savings Plans.
• Learning and professional growth opportunities including tuition reimbursement, online courses (including LinkedIn Learning), and second language training.
• Exclusive discounts via the CF One Member Appreciation program.

Additional Information

• This position is strictly on-site with a specified work location in Trenton, Ontario.
• Expected start date: September 2026.
• CFMWS promotes an inclusive, accessible, and equitable workplace and encourages applications from diverse candidates. Accommodations for assessments or interviews are available upon request, handled confidentially.