Founding Operator (First Hire, Generalist)

About the Role

We are seeking a proactive and highly motivated Founding Operator to join as the first hire in our start-up, poised to revolutionize the school uniform industry much like Revolut did for banking. You will be the fourth team member, working closely with the two founders — one handling product and production, the other managing brand and sales. Your role will be pivotal in transforming plans into action across multiple facets of the business.

Key Responsibilities

• Manage the complete sales process after onboarding a school: from delivering samples, maintaining communication with principals, informing parents, monitoring orders to analyzing weekly sales data and strategizing accordingly.
• Upload and verify hundreds of school pages on our Shopify platform from spreadsheets in collaboration with our web agency, ensuring accuracy before going live.
• Engage with parents via WhatsApp and email to address inquiries and transform feedback into product or process improvements.
• Proactively track and resolve issues that cause delays, such as factory samples or pending agency tasks.
• Utilize AI tools daily to efficiently handle workflows traditionally requiring a larger team.

Candidate Profile

• Possess strong entrepreneurial drive and self-leadership; capable of managing multiple priorities independently.
• Have independently initiated or managed a project, event, or business — success or failure both valued as learning experiences.
• Experience with e-commerce, particularly platforms like Shopify, is advantageous though not mandatory.
• Organized and detail-oriented, naturally keeping track of tasks and data without oversight.
• Practical experience applying AI tools beyond basic tasks like email writing.
• Bonus: personal insight into sensory sensitivities with clothing, whether personally experienced or through family.
• Educational background is not a consideration; focus is on achievements, rapid learning, and hunger for growth.

Compensation and Perks

• Opportunity to hold a significant role with real decision-making power at an early stage startup.
• Competitive base salary ranging from €35,000 to €50,000 per year, complemented by share options to benefit from company growth.

Application Process

To apply, do not submit a traditional CV. Instead, provide four key items by email:

• A concise story (no more than half a page) detailing an achievement or initiative you led.
• Your feedback on one improvement you would suggest after spending 20 minutes on our website flydays.com.
• An explanation of how you have leveraged AI tools beyond basic email writing.
• A brief LinkedIn profile or summary of your experience so far.

Each application is personally reviewed by the founders. Successful candidates will be contacted for a short paid task to ensure mutual fit. We aim for a swift hiring phase.