Founding Business Development Representative, Mid Market

About 7shifts

7shifts is a dedicated HR platform crafted to help restaurant teams excel. Through an intuitive app and industry-centered solutions, it streamlines operations for over 55,000 restaurants by saving time, minimizing errors, and controlling costs effectively. Our mission focuses on simplifying team management and enhancing restaurant performance, aiming to foster a flourishing restaurant industry empowered by connected and engaged teams.

Role Overview

As a Founding Business Development Representative focusing on the Mid-Market segment, you will spearhead new client acquisition targeting restaurant groups operating 10 or more locations. Reporting to the Senior Manager of Sales Development SMB & Mid-Market, your primary responsibility is to create and qualify sales opportunities for the Mid-Market Account Executive team by engaging with operators and executives managing multi-unit and enterprise brands. This position offers the opportunity to develop and define your own sales strategies and processes, helping to establish scalable motions for mid-market and enterprise categories.

Key Responsibilities

• Generate robust sales pipeline aimed at mid-market expansion by booking qualified meetings with restaurant groups owning 10+ locations to support the account executive team.
• Utilize diverse outreach methods including phone, email, social media, network events, and personal connections to penetrate target accounts effectively.
• Manage and nurture your portfolio of accounts using Salesforce for research and closely engage decision-makers and operators responsible for contract signings.
• Leverage AI-powered prospecting tools and internal data insights to identify high-potential prospects, personalize communications at scale, and optimize daily activities for maximum impact.
• Consistently achieve and surpass assigned targets by maintaining the quality and volume of pipeline and securing meetings that convert into genuine sales prospects.
• Contribute to building the sales process and playbook by identifying successful tactics, raising concerns on ineffective methods, and refining repeatable strategies as the market segment grows.

Required Qualifications

• Proven experience in quota-driven outbound sales, preferably within B2B SaaS environments, with a demonstrable history of successful new pipeline generation.
• Background in the restaurant industry, with a solid understanding of the mindset and needs of operators and multi-unit leadership, enabling you to communicate effectively within the sector.
• A proactive and resourceful approach marked by hustle and creativity to navigate competitive inboxes and secure meetings through networking.
• Exceptional verbal and written communication skills paired with empathetic listening to establish strong customer connections.
• Well-developed organizational skills capable of prioritizing accounts and structuring workload independently in the absence of predefined playbooks.
• A record of accomplishments or competitive achievements and a collaborative team spirit.

Preferred Experience

• Familiarity with restaurant technologies such as POS systems, payroll, online ordering, reservation management, or tip handling, alongside knowledge of restaurant operations, labor regulations, and tip pooling practices.
• Experience using sales engagement or sequence management tools like Outreach or Salesloft.

Additional Information

This is an active vacancy within the company's current recruitment plan.

Compensation Details

The base salary ranges from CAD 68,800 to CAD 100,000 per year and includes commission based on sales performance. The salary range encompasses progression from initial skill development through to full mastery and performance in the role. New hires are typically aligned to the accomplished level, implying relevant experience and immediate capacity for impactful contribution with ongoing development opportunities. Compensation adjustments are performance and growth-dependent, reflecting job skills, knowledge, and internal equity considerations. Transparency regarding the remuneration framework is emphasized throughout the hiring process.

What 7shifts Offers

• Career Growth: Engage with a product evolving rapidly to add more value to restaurants, providing substantial chances for skill enhancement and career advancement while making meaningful impact.
• Challenging Work Environment: Address real and complex industry problems in a fast-paced setting, using critical thinking to influence solutions that affect restaurant teams positively.
• Supportive Culture: Recognized as a top workplace in North America, we embrace our core mission and values with a blend of remote and on-site events, fostering collaboration, celebration, and shared growth.
• Equity Participation: As a Series C, venture-backed SaaS firm, we promote shared success among our team members.
• Comprehensive Health and Wellness Benefits: Inclusive coverage and resources such as health and dental benefits, lifestyle spending accounts, and flexible parental leave support well-being both inside and outside work.
• Flexible Working Arrangements: Prioritizing hybrid work with offices in Saskatoon and Toronto, flexible vacation policies, and unique programs like the ‘90 Day Shift’ enabling work from nearly anywhere.
• Robust Support Systems: Cutting-edge technology and home office setups plus professional growth support through coaching, feedback, development plans, and promotion paths.

Diversity and Inclusion

We encourage applicants from all backgrounds as we strive to build an inclusive workforce reflective of the diverse restaurant sector we serve.