Forward Deployed Engineer (AI Agent Platform)

Role Overview

We are looking to hire several Forward Deployed Engineers to join a leading AI company specializing in deploying intelligent agents that automate highly complex workflows within major enterprise clients. This role demands hands-on involvement as an individual contributor embedded directly with customers. Collaborating closely with a client-facing deployment partner, you will translate complex, real-world operational challenges into functional AI systems and remain responsible for the solution's success well beyond initial deployment.

Key Responsibilities

You will engage with client teams to identify workflow breakdowns, design and develop AI agents that seamlessly integrate with existing infrastructure, and own the entire lifecycle management—from initial discussions to ensuring production stability, scalability, and continuous improvements. While client interaction is shared, the engineering accountability rests entirely with you.

Candidate Profile

Applicants should possess the mindset and drive of ex-technical founders or founding engineers, demonstrated by building systems from the ground up, working as early engineers in startups, or thriving in ambiguous and rapidly changing contexts without waiting for detailed directions. The ideal candidate is hungry for growth and adapting, rather than being content in stable corporate environments.

Required Qualifications

Must have over five years’ experience in technical problem-solving roles with solid foundations in software development and systems design. Candidates should be proficient in handling vague problem scopes alongside sales, product, or delivery teams, and actively engaging with customers to guide decisions rather than relying on well-prepared briefs. Experience across multiple systems, integrations, and data workflows is essential, combined with a genuine interest in ensuring AI agents perform reliably in production settings—not just as prototypes.

Preferred Experience

Experience in forward-deployed, solutions engineering, or other highly interactive technical roles with customers is advantageous. Background working with AI agents, automation, conversational systems, and having responsibility for operating production systems post-launch is also beneficial.