Food & Beverage Supervisor - Bar

About the Role

Join the Dalata Hotel Group as a Food & Beverage Supervisor, and benefit from our extensive Dalata Academy programs designed to equip you with vital skills and knowledge. You will also gain guidance through exposure to senior team mentors. The company prioritizes promoting internally, offering you prospects to develop and advance in your career within a supportive work culture.

As the Food & Beverage Supervisor, reporting to the Food and Beverage Manager, you will consistently provide courteous and efficient service to all hotel guests.

Responsibilities

• Manage Food & Beverage service operations strictly adhering to established standard operating procedures (SOPs).
• Ensure prompt preparation and continuous upkeep of Food & Beverage areas.
• Maintain all Food & Beverage zones clean and orderly.
• Control environmental elements such as heating, lighting, as well as music or TV settings to promote a welcoming atmosphere.
• Deliver friendly, efficient guest service at all times.
• Enhance sales performance through effective upselling strategies.
• Complete daily SOP checklists to maintain high training standards among staff.
• Conduct daily and weekly cleaning tasks to uphold strict hygiene standards.

Requirements

• Prior experience working in a hotel, preferably 3 or 4-star properties, though not mandatory.
• A background in working within busy or high-volume service environments.
• Proficiency in spoken English with strong communication capabilities.
• Experience using Micros POS systems is advantageous.
• Demonstrated flexibility to work various shifts including midweek and weekends.
• Strong teamwork skills and a dedicated work ethic.

Benefits

• Complimentary meals during work shifts.
• 50% discount on Food & Beverage services across all Dalata properties.
• Employee room rate at €60/£60 in Dalata-owned hotels.
• 30% discount on Friends & Family room rates.
• An additional annual leave day granted for each completed year, up to five extra days.
• Access to an Employee Assistance Programme.
• Participation in Cycle to Work and other transport schemes.
• Availability of pension plans (local details provided by HR).
• Career growth opportunities through Dalata Academy’s training and development initiatives.
• Regular staff appreciation events, team-building activities, and charitable involvements.

Additional Information

Dalata Hotel Group is committed to fostering an inclusive workplace and encourages applications from candidates of diverse backgrounds and abilities. For applicants needing accommodations during the recruitment process, please indicate your requirements upon application.

Dalata operates hotels across Ireland, the UK, Germany, and the Netherlands with ongoing expansion plans targeting further locations in the UK, Dublin, and Continental Europe. Developing our employees is a top priority to support career advancement.