- Experience
- Any
- Salary
- INR 20,000 – INR 27,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Individuals able to assist and guide customers in banking services and digital platforms.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
This position involves assisting walk-in customers at an SBI bank branch by providing guidance on various banking services and digital platforms. The role includes supporting customers with using ATM, CDM/ADWM, UPI, Internet Banking, and YONO applications, as well as helping with account-related forms and basic services.
Key Responsibilities
- Assist customers visiting the SBI branch to efficiently use banking products and services.
- Guide customers in navigating digital banking channels such as ATM, CDM/ADWM, UPI, Internet Banking, and the YONO app.
- Support customers in completing account forms, applications, and accessing basic banking services.
- Provide special assistance to senior citizens and those less familiar with technology.
- Manage customer queues and ensure proper organization of the branch floor.
- Direct customers to the appropriate branch officer or service desk as needed.
- Share fundamental information about SBI’s products and services.
- Address customer feedback and assist with service-related inquiries.
Eligibility
Open to applicants capable of performing in the described customer service environment.
Compensation
The salary range for this role is ₹20,000 to ₹27,000 per month.
Industry
BankingHow they work
Communication
Attention to Detail
Customer Focus
Emotional Intelligence