Floor Care Associate

Job Overview

The Floor Care Associate is responsible for maintaining cleanliness and sanitation of all floor surfaces and restrooms, ensuring a safe and welcoming environment for customers and employees. This role supports customer satisfaction by upholding consistent and compliant operating conditions while embracing workplace diversity.

Primary Responsibilities

• Maintain orderliness and safety in sales floors, liquor stores, office spaces, breakrooms, backrooms, training rooms, and restrooms (approximately 70% focus on restrooms).
• Operate floor care machines, department equipment, and utilize cleaning tools and chemicals properly.
• Sweep and vacuum mats and rugs, reposition them correctly, and remove carpet stains.
• Handle trash disposal and conduct thorough restroom cleaning.
• Create a hospitable atmosphere for customers, helping to enhance loyalty through attentive service and assistance in product finding.
• Ensure adherence to company standards for safety, food handling, sanitation, and productivity.
• Follow regulatory compliance related to food safety, USDA, COOL, and DOA guidelines.
• Execute product recalls and withdrawals timely, securing affected items from customer reach.
• Support safety programs by following procedures, identifying hazards, reporting incidents like accidents or illegal activities, and maintaining a safe work culture.
• Ensure associates are trained and utilize personal protective equipment where necessary.
• Maintain equipment condition, report defects, and assist with remediation to manage safety risks.

Additional Duties

Performs other job-related tasks as assigned by management.

Qualifications and Requirements

• Minimum age of 18 years.
• Authorization to work in the United States or ability to acquire it.
• Successful clearance of pre-employment drug test and background verification.
• High School diploma or GED preferred.
• 0 to 3 years of relevant experience; supervisory experience is a plus.
• Strong customer service abilities.
• Excellent interpersonal, motivational, and communication skills.
• Fluency in English required; Spanish language skills preferred.

Work Environment and Physical Demands

• Regular standing and walking on various floors; manual dexterity required.
• Tasks often involve reaching, lifting (up to 50 lbs.), pushing, carrying, and occasional climbing up to 30 feet.
• Exposure to multiple working environments including indoor, outdoor, cold, heated, wet, and humid conditions.
• Potential exposure to physical risks such as slippery surfaces, hazardous equipment, loud noise, irritants, dust, fumes, and cleaning agents.
• Use of cleaning supplies, office equipment, material handling tools including pallet jacks and carts.
• Personal protective equipment such as goggles, gloves, and back braces required when performing tasks.

Shift and Travel

Varied shifts with occasional travel but no overnight stays expected.