Floor Care Associate

Job Overview

The Floor Care Associate is responsible for maintaining a clean, sanitary, and safe store environment. This includes ensuring all floor areas and restrooms are tidy and hazard-free to enhance customer trust and loyalty. The role supports diversity and fosters an inclusive workplace by valuing teammates' varied backgrounds and experiences.

Key Duties and Responsibilities

• Maintain cleanliness in sales floors, liquor stores, offices, breakrooms, backrooms, training rooms, and restrooms (covering 70% of flush/restroom areas), ensuring all areas are safe and hazard-free.
• Use floor care equipment and department tools and chemicals for cleaning; sweep or vacuum mats and rugs, returning items to original locations; remove carpet spots; dispose of trash; perform deep restroom cleaning.
• Create a welcoming environment that makes customers feel valued and appreciated, contributing to sustained customer confidence and loyalty.
• Deliver daily cleanliness and sanitation in line with company expectations.
• Assist customers in locating products or offering product recommendations.
• Comply with company standards related to safety, food handling, sanitation, and productivity.
• Adhere to regulatory requirements, including USDA, Country of Origin Labeling (COOL), and Department of Agriculture regulations.
• Manage product recalls and withdrawals promptly, securing and removing affected items from customer access.
• Support safety initiatives: comply with safety procedures, identify and report unsafe conditions, notify management of accidents, and report risks or illegal activity.
• Ensure wage and hour policies are observed and maintain a safety-conscious culture among associates.
• Verify all associates have received necessary safety training and utilize Personal Protective Equipment as required.
• Report equipment issues and contribute to hazard remediation efforts.

Other Duties

Perform any other job-related tasks as assigned.

Qualifications and Requirements

• Minimum education: High School diploma or GED preferred.
• Preferably bilingual in English and Spanish.
• 0 to 3 years of relevant work experience preferred.
• Minimum age of 18.
• Legal authorization to work in the United States or ability to obtain it.
• Successful completion of pre-employment drug screening and background check.
• Strong customer service aptitude.
• Excellent interpersonal, motivational, and communication skills.

Environmental and Physical Requirements

• Regularly required to stand or walk on various floor types and perform repetitive hand and foot movements.
• Frequently reach at waist or overhead level, carry, push, or lift loads up to 50 lbs, and occasionally climb (up to 30 ft), balance, stoop, kneel, or crouch.
• Work may occur in indoor, outdoor, cold, freezing, heated, or humid conditions.
• Exposure to hazards such as slippery floors, sharp objects, loud noise, skin irritants, dust, fumes, hazardous cleaning solutions, and toxins.
• Use of cleaning and office equipment, registers, pricing tools, material handling apparatus such as carts and pallet jacks.
• Personal protective equipment including goggles, gloves, and back braces are used as needed.
• Pulling requirement: up to 250 lbs; lifting requirement: up to 50 lbs.

Shift and Travel

• Work varies across different shifts.
• Travel is occasional with no overnight requirement.