- Experience
- 4+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
Company Overview
Revolut is committed to providing people with greater control, visibility, and freedom over their finances. Since 2015, their suite of products covering spending, saving, investing, exchanging, and travel caters to over 80 million users worldwide. With a rapidly expanding workforce of more than 13,000 employees globally, Revolut prioritizes a vibrant culture and employee experience, recognized by their Great Place to Work™ certification.
Role Summary
The Financial Crime Operations team plays a key role in safeguarding customers and their assets by addressing risks and potential threats using advanced technology and careful observation. The Fraud Risk Manager position specifically focuses on minimising fraud losses in New Zealand while sustaining a positive customer journey.
Key Duties
- Oversee fraud risk monitoring across the entire customer lifecycle to spot early signs of criminal trends.
- Analyze profiles of fraudsters and various fraud types including synthetic identities and money mules.
- Create strategies to lower fraud exposure and financial damages with minimal adverse effects on legitimate customers.
- Assess external service providers and tools that enhance fraud detection and remediation efforts.
- Design and implement a roadmap of capabilities intended to improve fraud-related key performance indicators.
- Conduct risk assessments for new or evolving products and features, recommending appropriate controls to ensure safe launches.
- Help develop fraud-specific training programs tailored for New Zealand operations.
- Report relevant fraud issues to the local Money Laundering Reporting Officer (MLRO).
- Stay up to date with regulatory changes and incorporate them into local fraud processes and protocols.
Candidate Profile
- A minimum of four years managing fraud within financial services or payment sectors.
- Deep understanding of fraud risks related to banking, payments, or investments.
- Proficient in data analysis and manipulation using SQL to extract meaningful insights.
- Ability to rapidly learn, solve complex issues, and adapt to a fast-paced work environment.
- Excellent communication skills with aptitude for cross-team collaboration across global functions to ensure compliance with regulations and internal policies.
- Comfortable handling ambiguous situations and working independently.
- Prior experience in project management or team leadership is required.
Preferred Qualifications
- Knowledge or experience in Anti-Money Laundering (AML), sanctions, or broader financial crime domains.
- Familiarity with cryptocurrency or investment-related products.
Diversity and Inclusion
Revolut emphasizes diversity and inclusion, having launched a dedicated framework in 2021 to foster a thriving and inclusive work environment. They actively encourage candidates from diverse backgrounds to apply, believing this variety drives innovation and exceptional service for their customers.
Important Applicant Information
- Only apply through official company channels—no third-party recruitment services are used by Revolut.
- Verify all communications are sent from official Revolut email addresses ending with @revolut.com.
- The hiring process will never require payment or sensitive financial details. Any such requests are scams and should be reported immediately.
By applying, candidates confirm the truthfulness of their information and acknowledge that false data can lead to rejection, withdrawal of offers, or termination of employment. Personal data will be handled according to Revolut's Candidate Privacy Notice.