F&B Waiter

About the Hotel

The position is at Avani Ibn Battuta Dubai Hotel, part of Minor Hotels. Avani is committed to balancing style and practicality, delivering vibrant social environments, functional stylish rooms, and honest, locally inspired cuisine. The brand emphasizes an upbeat service culture centered on genuine hospitality and a warm welcome.

Key Responsibilities

• Coordinate effectively with team members across all departments to ensure prompt service and seamless operations.
• Comply fully with the hotel's policies and Standard Operating Procedures related to guest services, operation management, personal discipline, and grooming standards.
• Obtain supervisor approval before leaving your assigned station or floor during your shift.
• Acquire comprehensive knowledge of the hotel's services and facilities to confidently address guest inquiries.
• Adhere to all safety regulations to maintain a secure working environment.
• Respond professionally to all reasonable managerial or supervisory requests beyond normal duties to enhance guest satisfaction.
• Constantly keep your station organized and maintained according to established standards.
• Develop thorough familiarity with all menu items.
• Learn to operate the Point of Sale (POS) system correctly and follow its protocols.
• Uphold strict security procedures when entering guest rooms to protect guest privacy.
• Engage actively in ongoing training sessions aimed at professional growth and improving guest experience.
• When providing room service, check corridors for trays on your return trips.
• Clean and dismantle trays in the dish area while monitoring for condiments such as salt, pepper, sugars, etc.

Additional Information

Note that this list is not exhaustive; employees at Minor Hotels are expected to proactively find ways to support the business, guests, and their coworkers. This role requires dedication to hospitality and attention to detail, ensuring that every guest receives high-quality service.