F&B Service Expert - Lobby Lounge

About the Role

This role focuses on delivering not just food and beverages but crafting a memorable and unique experience for our guests. As a Guest Service Expert in the lobby lounge, you will be responsible for a variety of tasks ranging from setting up tables, interacting with guests, coordinating with the kitchen, serving, and maintaining cleanliness of work areas and supplies. Your approach to service should make every transaction a part of the overall guest experience.

Key Responsibilities

• Create safe working conditions by adhering strictly to workplace policies and standards.
• Maintain high quality standards in all aspects of service delivery.
• Present a professional appearance and conduct in uniform and communication.
• Be physically active during working hours, including standing, walking, and sitting for prolonged periods on different surfaces, and handling objects weighing up to 25 pounds alone or up to 50 pounds with help.
• Manage menu knowledge with careful reading and visual checks.
• Perform additional reasonable duties as requested to ensure guest satisfaction.

Requirements

• Possession of a high school diploma or equivalent (G.E.D.).
• Less than one year of relevant work experience is acceptable.
• No prior supervisory experience required.
• No license or certification necessary.

Additional Information

Location: Ras Abu Abboud Street, PO Box 26662, Doha 26662, Qatar.

Job Category: Food and Beverage & Culinary.

Position Type: Non-Management, Full-Time.

This position is onsite and requires active engagement throughout the workday.

Company Values and Culture

The Ritz-Carlton is committed to creating an inclusive, diverse workplace free from discrimination. We value the unique cultures, talents, and experiences of our associates worldwide. Our environment fosters creativity, thoughtfulness, and compassion, underpinning our renowned luxury service brand. Our Gold Standards, including our Employee Promise, Credo, and Service Values, form the core of our daily operations. Joining our team means taking pride in your work, belonging to a global community, and growing into the best version of yourself.