F&B Service Expert

About the Role

The Ritz-Carlton Hotel Company seeks a Food and Beverage Service Expert to provide guests with a memorable and unique dining experience beyond merely serving food and drinks. This role involves proactive service, including setting tables, coordinating with the kitchen, engaging with guests, serving them, and maintaining cleanliness in work and storage areas. The expert ensures that every guest interaction enhances the overall guest experience.

Key Responsibilities and Work Environment

All positions require adherence to safety standards, company policies and procedures, high-quality service standards, and maintaining a professional appearance and communication. The role is physically demanding: standing, sitting, walking for extended periods; navigating uneven or slippery surfaces; handling items weighing up to 50 pounds without assistance; reaching high places; bending knees; twisting; stretching; and stooping. Successfully performing these physical and service duties is critical to guest satisfaction and smooth daily hotel operations.

Desired Aptitudes and Qualifications

• Education: High school diploma or General Educational Development (GED) certification.
• Work Experience: Less than one year of related experience is acceptable.
• Supervisory Experience: Not required.
• Licenses/Certifications: None required.

Diversity and Inclusion Commitment

The Ritz-Carlton and Marriott International are dedicated to equal opportunity employment. They foster a welcoming, inclusive environment that respects and celebrates diversity in background, culture, and experience. Discrimination on the basis of disability, veteran status, or any other legally protected characteristic is strictly prohibited.

Company Culture and Standards

As part of a globally recognized luxury hotel brand with over 100 award-winning properties worldwide, employees are empowered to deliver "Gold Standards" in service with kindness and attention every day. These standards include the employee promise, credo, and service values that create exceptional and lasting guest experiences. Joining The Ritz-Carlton means becoming part of a global team dedicated to excellence in guest care and comfort, with opportunities for personal growth and pride in one’s work.