F&B Ambassador

About the Company

Emaar Hospitality Group, a subsidiary of Emaar Properties PJSC, is renowned globally for delivering memorable lifestyle experiences through elegantly designed hotels, malls, and hospitality projects. Their flagship brand, Address Hotels + Resorts, operates in prime locations, distinguished by excellent service and a blend of modern style with classic sophistication. Their motto, 'Where Life Happens', reflects their mission to create exceptional moments for guests.

Job Responsibilities

• Perform all food and beverage service tasks while adhering strictly to established service protocols and quality standards.
• Strive to exceed expectations by going above and beyond in service delivery wherever possible.
• Identify potential guest issues proactively and ensure effective service recovery to maintain satisfaction.
• Maintain open and proactive communication with team members, always prioritizing the guests’ experience.

Qualifications

• Ability to execute all operational F&B service duties in line with prescribed procedures and standards.
• Committed to providing exceptional service by going the extra mile for guests.
• Skilled at preventing complaints and managing service recovery efficiently when needed.
• Strong communication skills to collaborate effectively with fellow ambassadors with a guest-centric focus.