FaST Product Install Engineer

About the Role

KLA is a leader in enabling electronics manufacturing, providing advanced inspection, metrology, and process solutions to support the production of semiconductors and related components. As a FaST Product Install Engineer based in Dublin, you will take a pivotal role in ensuring the successful installation and commissioning of complex tools at customers' sites globally. Your work will be vital in delivering cutting-edge technology through collaboration with diverse teams and clients across multiple advanced factories worldwide.

Key Responsibilities

• Conduct pre-installation meetings to identify and plan for customer-specific requirements and validate these plans to ensure alignment.
• Carry out installation procedures that meet KLA's rigorous specifications, including system testing for optical integration, robot teaching, alignment calibration, and comprehensive performance testing such as sensitivity, stability, cleanliness, and product validation.
• Resolve complex system issues efficiently through analytical thinking, data-driven problem solving, and structured methodologies.
• Oversee critical issue management across different customer sites and regions to maintain system functionality.
• Facilitate tool performance verification in coordination with customers post-installation to confirm operational functionality.
• Maintain high customer satisfaction via proactive communication across all project phases including escalation and warranty discussions.
• Conduct application testing focused on customer needs to validate tool operational quality.
• Deliver new product installation training to customer support engineering teams worldwide.

Required Qualifications & Experience

• Technical degree or diploma in engineering disciplines such as mechanical, electrical, or electronic engineering, or comparable practical experience.
• Industry experience of 2-3 years in semiconductors is advantageous.
• Competency in optical, mechanical, electronic, lithography, metrology, and laser technologies is desirable.
• Strong technical and analytical skills for troubleshooting software, electronic, optical, mechanical, electro-mechanical, or electro-optical systems.
• Familiarity with computer operating systems, particularly Microsoft Windows.
• Excellent interpersonal and communication abilities.
• Able to perform under pressure and adhere to project deadlines.
• Willingness and ability to travel internationally including trips to the United States as required.

Additional Information

KLA fosters a global and inclusive workplace offering competitive packages and opportunities for career growth. The company is committed to equal employment opportunities regardless of age, race, religion, gender, sexual orientation, veteran status, disability, or other protected characteristics. Candidates should be aware that the use of AI or other technologies to generate or assist with interview responses is not permitted unless requested as an accommodation or by invitation.