External Claims Adjuster

Job Overview

Enhance your career by joining Crawford & Company as a Commercial Loss Adjuster in Adelaide. Work within the largest public claims management entity globally, handling a varied range of commercial property claims. This role offers exposure to challenging high-value claims with the backing of a supportive national team and clear advancement pathways.

Why Work Here?

• Attractive remuneration including yearly bonuses and vehicle allowance.
• Independent work managing a diverse portfolio in the field with genuine ownership.
• Continuous professional growth opportunities supported by formal loss adjusting training.
• Prospects for advancement within an international company operating in over 70 countries.
• Potential visa sponsorship and relocation assistance available for outstanding candidates.

Role Responsibilities

• Handle the entire lifecycle of commercial property claims, from initial notification to resolution.
• Perform site visits and evaluate losses on commercial properties.
• Analyze insurance policies to confirm coverage and liability factors.
• Develop and maintain effective relationships with clients, insurers, and service providers.
• Prepare concise, detailed reports that comply with service level agreements, key performance indicators, and regulatory standards.
• Conduct negotiations and finalize claims within defined authority limits.

Candidate Profile

• Professional background in commercial claims handling or loss adjusting.
• Solid grasp of general insurance operations and industry practices.
• Exceptional communication skills, both written and verbal, including report writing.
• Organized, analytical thinker capable of prioritizing multiple tasks effectively.
• Customer-oriented, empathetic, and professional demeanor.
• Comfortable working autonomously in a field-based environment.
• Valid driver’s licence is mandatory.

Diversity & Inclusion

Crawford is dedicated to cultivating a diverse and inclusive workplace and warmly invites applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples.