Strata External Claims Adjuster

Role Overview

This position suits individuals engaged in insurance property claims or loss adjusting who want to advance their careers, as well as those working as claims handlers in brokerage firms with property claims experience. The role involves utilizing property, construction, or strata know-how to assist clients in recovering from property-related damages or losses. Prior qualification as a Loss Adjuster is not mandatory; full training and support are provided to successful candidates. Join Crawford & Company, the world's largest publicly traded claims management firm, and contribute to supporting communities and businesses in times of need.

Why Join Us

• Competitive salary accompanied by an annual performance bonus
• Provision of a car allowance, laptop, and company phone
• Opportunity to work under an experienced and encouraging leadership team
• Structured programs for training and professional growth
• Clear advancement pathway towards senior loss adjuster or specialist positions
• A strong, collaborative team culture that values cooperation

Key Responsibilities

• Conduct site inspections and damage evaluations related to strata properties
• Identify the cause and severity of the property damage
• Arrange and coordinate tradespeople and technical experts as necessary
• Liaise effectively with property owners, strata managers, insurers, and contractors
• Prepare detailed and professional reports along with claim documentation
• Manage claims to achieve timely and satisfactory outcomes for clients

Candidate Profile

Ideal applicants might currently be employed in loss adjusting, insurance claims, or as claims handlers within brokerage environments.

We are seeking individuals who:

• Communicate confidently and effectively with diverse stakeholders
• Demonstrate a curious and solution-oriented mindset
• Deliver exceptional customer service
• Can work autonomously while maintaining collaborative teamwork
• Are eager to learn and progress within the claims industry

Qualifications and Experience

Essential

• Proven strong communication and stakeholder relationship management skills
• Experience in property, strata, construction, or insurance sectors
• Valid driver's licence

Desirable

• Experience in loss adjusting or claims handling
• Qualifications related to trade or building
• Previous experience within the strata industry