Express Store Manager - Crossflatts Express

About the Role

As an Express Store Manager, you will be central to delivering exceptional customer experiences at every visit. The role involves leading and motivating a team in a dynamic and fast-moving retail environment, collaborating with colleagues across the business, and fostering a welcoming and inclusive workplace where all can thrive. This position is an excellent opportunity to enhance leadership skills, mentor your team, and significantly impact store performance. Whether your goal is career growth, stability, or flexibility, this role offers all that alongside a competitive salary and benefits. Shift schedules vary daily but are planned ahead to balance work and personal life.

Key Responsibilities

• Lead and develop a high-performing team equipped with solid operational and leadership skills.
• Coach colleagues to be passionate, knowledgeable, and focused on delivering excellent customer service and product quality.
• Drive sales growth and maximize profitability through strong commercial insight and effective decision-making.
• Enhance managers' abilities to execute store change plans by allocating resources to areas with greatest customer impact.
• Ensure colleague safety and regulatory compliance by consistently following security and operational procedures.
• Embody and foster leadership behaviors that inspire clarity, resilience, and a culture of continuous improvement.

Candidate Requirements

• Demonstrated leadership experience in retail or customer-facing roles with proven success in managing teams to achieve results.
• Collaborative mindset with a clear understanding of the importance of your role in driving consistent store performance.
• Friendly and approachable demeanor, leveraging previous customer interaction experience to build strong relationships and prioritize customers.
• Energy, resilience, and confidence to thrive in a fast-paced setting, making prompt, well-informed decisions benefiting customers and staff.
• High standards and integrity to inspire trust, set clear expectations, and lead by example.
• Awareness of retail competitors and experience in store operations to identify improvement opportunities and introduce innovative initiatives.

Benefits and Perks

• Starting at 20 days holiday plus a personal day, increasing to 22 days after one year, along with bank holidays.
• Flexible working options available immediately upon joining.
• Discounts of 10% via Colleague Clubcard, increasing to 15% on pay-day weekends, plus an additional card for family use.
• Access to free wellbeing services supporting mental, physical, and life health.
• Life insurance covering five times your salary and a competitive pension scheme with up to 7.5% employer contributions.
• Additional benefits including various discounts, share schemes, green car salary sacrifice, and cycle-to-work program.
• Uniform provided and policies supporting you through important life events.

About the Employer

Tesco's vision focuses on being every customer's preferred shopping choice, serving customers, communities, and the environment responsibly and sustainably. They emphasize diversity, equity, and inclusion, ensuring everyone is welcome and represented. The company is open to flexible working arrangements and supports applicants with disabilities through an accessible recruitment process.