Executive Secretary

Job Overview

We are looking for a motivated and dedicated Executive Secretary with excellent communication skills who takes pride in delivering exceptional service quality and creative problem-solving.

Key Responsibilities

• Type, proofread, and dispatch all outgoing correspondence to the highest standard.
• Draft routine letters and interpret documents or correspondence upon request.
• Sort and prioritize incoming mail before forwarding it to the General Manager.
• Manage routine standardized communications, such as membership requests and brochure inquiries, updating the General Manager accordingly.
• Maintain and update the calendar to support scheduling of appointments and meetings.
• Organize and preserve filing, records, and a database of business contacts; track pending issues and conduct follow-ups when necessary.
• Compose letters on behalf of the General Manager.
• Attend meetings, prepare accurate minutes, distribute these records, and monitor progress on action items.
• Coordinate travel arrangements and business trips for the General Manager.

Qualifications and Experience

The ideal candidate should hold a college diploma in secretarial studies and relevant work experience. Fluency in both written and spoken English is essential, along with the capability to take effective notes during meetings. An accurate typing speed of at least 60 words per minute and proficiency with computers are highly valued.

Competencies and Skills

The successful candidate must be courteous, able to work independently, discreet, and skilled at handling confidential information. They should demonstrate proactiveness, charisma, approachability, and resilience under pressure in a fast-moving work environment. A team-oriented mindset and commitment to high-quality output are essential.

Additional Attributes

• Understanding of hotel operations
• Adaptability
• Customer-oriented approach
• Results-driven
• Effective communication
• Business planning
• People supervision
• Operations supervision
• Teamwork
• Awareness of cultural and individual differences