Executive - Facilities Management

Job Overview

This role involves supporting and coordinating daily operational tasks for both soft and hard facilities management services to ensure efficient functionality, high-quality service, regulatory compliance, and customer satisfaction.

Key Responsibilities

• Manage daily operations of building systems including MEP, HVAC, electrical, plumbing, civil, and fire & life-safety services.
• Oversee preventive and corrective maintenance schedules and activities to address breakdowns promptly.
• Liaise with technicians, supervisors, and external contractors to coordinate maintenance and service delivery.
• Maintain accurate records of equipment maintenance and services performed.
• Support statutory inspections and ensure compliance with regulatory requirements.
• Handle CAFM/work-order requests and confirm their proper completion and closure.
• Supervise cleaning, housekeeping, waste disposal, pest control, landscaping, security, and related soft services.
• Monitor manpower deployment, attendance, and enforce grooming and uniform standards.
• Conduct routine site inspections to maintain cleanliness and quality service standards.
• Manage customer complaints by coordinating corrective actions efficiently.
• Track usage and availability of cleaning supplies, chemicals, and other consumables.
• Ensure contractors meet agreed service level agreements and key performance indicators.
• Enforce compliance with company health, safety, and environment policies and site safety protocols.
• Perform safety inspections and ensure the use of appropriate personal protective equipment and safe work practices.
• Promptly report any incidents, hazards, or unsafe situations.
• Assist with emergency preparedness including response and evacuation procedures.
• Coordinate scheduled and corrective work with vendors and contractors and evaluate their performance.
• Validate service completion and oversee report accuracy.
• Assist in procurement processes including quotation evaluation, purchase requests, and invoice checks.
• Generate daily, weekly, and monthly operational reports and maintain all related documentation and checklists.
• Track and ensure timely closure of all pending work orders.
• Support the Facilities Manager or Senior Executive in various operational and administrative activities.

Qualifications and Experience

• Diploma or Bachelor's degree in Facilities Management, Engineering, Building Services, Hospitality, or a related discipline.
• Between 2 to 5 years of experience in facilities management or an allied operational role.
• Preferred background includes experience in managing both soft and hard FM services.
• Basic understanding of MEP systems, cleaning operations, health, safety and environment (HSE) standards, and contractor oversight.