Enterprise Sales Engineer - UK/Ireland

Role Overview

As an Enterprise Sales Engineer at Datadog, you will collaborate closely with the Sales team to demonstrate how Datadog’s solutions address critical technical and business challenges faced by customers. Your role involves leading technical assessments, presenting persuasive demonstrations, and guiding clients from initial engagement through to successful platform adoption.

Key Responsibilities

• Partner with Account Executives to lead and direct the technical strategy throughout the sales cycle from prospecting to deal closure.
• Engage customers to identify their technical obstacles, business objectives, and success metrics, then craft customized Datadog solutions to meet these needs.
• Conduct impactful product demonstrations, technical presentations, and interactive workshops that clearly align Datadog’s capabilities with client goals.
• Manage technical proof-of-value (POV) projects end-to-end by defining use cases and requirements, establishing success criteria, creating detailed project plans with timelines, and ensuring accountability of all stakeholders.
• Develop and nurture technical advocates within customer organizations to promote Datadog adoption and build internal consensus.
• Provide structured feedback to product and engineering teams based on customer insights, representing the customer’s technical perspective to influence product direction.
• Ensure meticulous record-keeping of activities, deal progress, and customer interactions in the relevant systems to maintain operational excellence.
• Work collaboratively across Product, Support, and Go-To-Market teams to address customer needs and resolve any technical challenges.

Candidate Profile

• A minimum of 5 years’ experience in Sales Engineering, Solutions Engineering, or another technical customer-facing position in an enterprise setting.
• Expertise in managing complex stakeholder groups with the ability to tailor communication effectively for technical, business, and executive audiences.
• Strong technical background involving public cloud platforms (AWS, Azure, GCP), Kubernetes, application performance monitoring (APM)/tracing, security, developer experience, and observability tools.
• Excellent communication skills capable of conveying technical information clearly to diverse audiences.
• A consultative mindset focused on problem-solving and enhancing customer engagement.
• Demonstrated ability to balance and prioritize multiple sales opportunities in a dynamic environment.
• Embraces a growth mindset, willing to adapt to change and utilize AI tools.
• Open to travel as necessary to support customers.

Inclusivity and Development

Datadog welcomes candidates from diverse backgrounds and understands not all applicants will immediately meet every qualification. Passion for technology and eagerness to develop skills are equally valued.

Employee Benefits and Career Growth

• Comprehensive onboarding program recognized as best-in-class.
• Competitive benefits on a global scale.
• Mentor and buddy systems to facilitate networking within the organization.
• Stock equity grants including RSUs and an employee stock purchase plan (ESPP).
• Ongoing professional training, product education, and defined career pathways.
• An inclusive culture supported through Community Guilds and Inclusion Talks.

Additional Information

Benefits and programs availability may vary depending on your country of employment and contract specifics.

About Datadog

Datadog is a leading observability and security platform designed for the AI era, providing unified visibility across application, infrastructure, data, and security layers. Leveraging AI, it helps organizations prevent issues before they affect customers. Trusted by Fortune 500 companies and rapidly growing AI innovators, Datadog empowers agile, confident decision-making at scale.

Equal Opportunity Statement

Datadog provides equal employment opportunities to all applicants regardless of protected characteristics as defined by law. They also consider qualified candidates with criminal histories in alignment with legal requirements.

Accessibility and Privacy

Datadog is committed to making their Careers Page accessible and is open to accommodation requests related to the application process. Candidate data is handled according to Datadog’s Applicant and Candidate Privacy Notice. Their interviewing protocols include AI guidelines to ensure fair assessment.