Enterprise Account Executive - German Speaker

About Fin and Opportunity

Fin, now integrated with Salesforce, aims to revolutionize business customer experiences using AI-driven solutions. Our premier AI Agent, Fin, is recognized as the leading AI Customer Agent, delivering flawless and continuous support across the entire customer journey, including service, sales, and ecommerce. Operating with proprietary AI models, Fin handles complex customer issues seamlessly via multiple channels with minimal integration effort. Additionally, Fin integrates natively with the Intercom help desk, providing modern support teams with a unified platform.

Together with Salesforce, the foremost AI CRM platform combining human expertise with agent capabilities, we are shaping the future of customer experience where innovation, trust, and ambition converge. We invite passionate individuals eager to advance businesses through AI to join our trailblazing team.

Role Overview

As an Enterprise Account Executive specializing in Fin's AI agent, you will spearhead the AI-driven transformation of enterprise customer service. Your role entails driving growth by empowering enterprises to adopt Fin’s advanced AI solutions that enable scalable, efficient, and intelligent support experiences globally. This position offers an opportunity to join a distinguished sales team dedicated to championing a transformative AI product, fostering creativity, autonomy, and leadership within a dynamic environment.

Key Responsibilities

• Lead AI adoption initiatives, guiding enterprise customers to automate and scale support operations through Fin.
• Manage the complete sales cycle, from prospecting to deal closure, utilizing a consultative and customized sales approach.
• Serve as a customer advocate by collaborating across Product, Marketing, and other teams to refine the AI agent’s capabilities.
• Design and present tailored, compelling demos emphasizing Fin’s unique AI-driven value.
• Maintain accurate, prompt revenue forecasts ensuring transparency into sales pipeline and performance.
• Support sales team growth by mentoring colleagues, sharing best practices, and driving innovative projects to enhance group performance.

Required Qualifications and Skills

• Fluent business-level German language skills.
• A minimum of 5 years’ experience as an Account Executive, including at least 3 years focusing on SaaS solutions for enterprise clients.
• Demonstrated proactive sales approach with a proven record of generating most pipeline and revenue through outbound efforts.
• Preferable familiarity with AI-powered customer engagement tools or support automation products.
• Consistent achievement and exceeding of sales quotas.
• Excellent written and verbal communication skills capable of articulating complex AI solutions clearly.
• Ability to thrive in a fast-moving, multifaceted environment, managing opportunities across various sectors.
• Customer-centric attitude that builds trust and delivers value in competitive sales contexts.
• Strong growth mindset marked by intellectual curiosity, ambition, and dedication to team and personal development.

Company Culture and Policies

At Fin, now under Salesforce, employees enjoy a balance of structured in-office and flexible remote work with a hybrid model expecting three office days weekly. We foster an inclusive, respectful culture by steering away from divisive social or political discussions within company communications, focusing fully on exceptional work and shared core values.

Salesforce is committed to equal employment opportunities, maintaining non-discrimination across all aspects of employment and recruitment, valuing merit and qualifications regardless of personal or demographic factors.

Additional Information

Compensation and benefits vary based on location and experience and may include incentives and equity. We support work-life balance, wellbeing, family needs, and financial security, aligned with regional norms and practices. The company complies with fair chance regulations regarding applicants with arrest or conviction records.