- Experience
- 10+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- Bachelor's degree
- Eligibility
- Open to candidates meeting educational and experience criteria regardless of background; encourages applications from diverse applicants and those requiring recruitment adjustments.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Join Vodafone in a leadership role driving business growth, profitability, and operational excellence across the Lake Zone region. This position focuses on translating strategic priorities into actionable plans to enhance customer experience, foster digital and financial inclusion, and strengthen market presence in Dar es Salaam, Tanzania.
Key Responsibilities
- Manage regional profit and loss, ensuring achievement of revenue, margin, market share, and subscriber growth targets while maintaining disciplined control over capital and operational expenditures.
- Develop and execute integrated plans aligned with enterprise strategy, covering Consumer, M-Pesa, Enterprise, and Technology sectors with clear performance priorities.
- Enhance customer acquisition and loyalty by championing sales and distribution excellence, embracing digital transformation, improving service quality, and optimizing network performance.
- Serve as the senior regional ambassador for Vodacom Tanzania, fostering trusted relationships with government authorities, regulatory bodies, business partners, and local communities.
- Lead and inspire a high-performing, inclusive regional team; ensure compliance with governance, safety, risk management, and promote cross-functional collaboration.
Required Skills and Experience
- Proven commercial and strategic leadership with robust P&L management expertise.
- Extensive understanding of telecommunications, digital and financial services, sales and distribution, with specific insight into Tanzanian market dynamics.
- Customer-focused approach underpinned by data-driven decision-making and effective execution capabilities.
- Strong influence and leadership skills to guide change and manage complex matrix environments.
- Ability to lead diverse and geographically distributed teams, fostering capability development for future readiness.
Qualifications
- Bachelor’s degree in business, commerce, economics, engineering, marketing, telecommunications, finance, or related disciplines.
- Minimum of 10 years of increasingly responsible leadership roles, including at least 5 years managing multi-functional commercial or operational teams.
- Postgraduate qualifications in business or technical areas are preferred.
Performance Metrics
- Achievement of regional targets in revenue, margin, and market share aligned with approved plans.
- Advancement in customer base growth, Net Promoter Score (NPS), digital and M-Pesa adoption rates, and network quality within the region.
- Efficient management of CAPEX and OPEX, along with high levels of employee engagement and adherence to governance, risk, and safety standards.
Additional Information
Vodafone embraces diversity and inclusion, welcoming applicants from all backgrounds. Candidates are encouraged to apply even if they do not meet every stated qualification exactly, as their skills may align with this or other opportunities.
The company is committed to supporting candidates with accessibility needs throughout the recruitment process. Reasonable adjustments can be requested as necessary.
About Vodafone
Vodafone is a leading global telecommunications company dedicated to connecting people and creating positive social and environmental impacts through technology. The company values a diverse workforce and strives to cultivate an inclusive culture where every employee feels respected and empowered.
Minimum education
Bachelor's Degree