E-Commerce Manager

Role Overview

We seek a dynamic, practical, and goal-driven Digital Marketing and E-Commerce Manager responsible for overseeing daily online business operations and digital marketing efforts for our expanding FMCG brands, Nutilite and Teavera.

Primary Duties

• Oversee day-to-day order processing and operational tasks across e-commerce and quick-commerce platforms.
• Continuously update and maintain product details, including listings, pricing, imagery, promotions, and descriptions.
• Track online sales performance, inventory levels, cancellations, returns, and resolve platform-related challenges.
• Collaborate with digital marketing and creative agencies to execute campaigns on Meta, Google, and other channels.
• Analyze campaign outcomes, advertising budget, return on ad spend (ROAS), sales, and conversion metrics.
• Manage consistent social media content scheduling in partnership with agencies.
• Coordinate the creation of product visuals, influencer partnerships, and promotional marketing initiatives.
• Compile regular reports detailing online sales metrics, campaign results, and digital marketing effectiveness.
• Leverage AI marketing technologies such as ChatGPT and other relevant tools to enhance productivity and marketing results.

Candidate Requirements

• At least three years of experience in the FMCG sector.
• Practical experience with e-commerce or quick-commerce platforms is preferred.
• Solid knowledge of digital marketing strategies, social media management, and internet advertising.
• Demonstrated ability to effectively coordinate with external agencies.