E-Commerce Executive

About the Role

We seek a proactive E-commerce Executive to autonomously oversee and expand our listings and operations on Amazon and Flipkart platforms. The candidate must have practical experience managing Amazon Seller Central and Flipkart Seller Hub, including tasks like product listing management, inventory controls, fulfillment by Amazon (FBA) coordination, advertisement campaign execution, and addressing marketplace challenges.

Key Responsibilities

• Handle daily management of Amazon Seller Central and Flipkart Seller Hub accounts.
• Develop, update, and improve product listings, optimizing titles, bullet points, descriptions, keywords, attributes, images, and backend search terms to enhance visibility and conversion rates.
• Maintain active, compliant, and optimized listings.
• Track account health, address policy violations, suppressed listings, stranded inventory, and other marketplace-related concerns.
• Prepare and submit Plans of Action and appeals for any listing or account suspensions or violations.
• Manage FBA processes, including shipment creation and planning, coordinating inventory movement to fulfillment centers, monitoring inbound shipments, and managing stranded or excess stock.
• Oversee inventory levels on both Amazon and Flipkart, ensuring sufficient availability.
• Set up, manage, and optimize Amazon Ads or Sponsored Ads campaigns, monitoring key advertising metrics such as ACOS, ROAS, CPC, CTR, and conversion rates.
• Engage in marketplace promotions, deals, coupons, and sale events.
• Coordinate with internal teams on pricing, offers, creative assets, inventory, and new launch initiatives.
• Raise and follow up on support tickets with Amazon and Flipkart for both operational and account-related matters.
• Monitor customer feedback including reviews, ratings, returns, and cancellations along with overall marketplace performance.
• Analyze competitors’ pricing, keywords, and category trends.
• Prepare comprehensive weekly and monthly reports detailing sales, advertising performance, inventory status, account health, and marketplace analytics.
• Drive growth in marketplace sales while ensuring profitability and excellent account health.

Required Qualifications and Experience

• Between 2 to 4 years of hands-on experience administrating Amazon and Flipkart seller accounts.
• Thorough familiarity with Amazon Seller Central, Amazon FBA, and Flipkart Seller Hub.
• Experienced in managing Amazon Ads or PPC campaigns and marketplace listing optimizations.
• Solid understanding of marketplace SEO and keyword optimization strategies.
• Proven ability to handle account health issues, policy violations, and drafting POAs or appeals.
• Well-versed in FBA inventory processes and shipment management.
• Comfortable using Excel or Google Sheets and interpreting marketplace data reports.
• Strong analytical, problem-solving capabilities, and competent written English communication skills, especially for drafting official documents such as POAs and support cases.
• Self-driven with the ability to independently track and resolve marketplace challenges.

Preferred Background

Experience with brands in Beauty, Personal Care, Skincare, Cosmetics, or direct-to-consumer (D2C) sectors will be considered advantageous.

Performance Indicators

• Growth in marketplace sales.
• ROAS (Return on Ad Spend) and ACOS (Advertising Cost of Sales).
• Health and compliance of product listings and accounts.
• Inventory availability and FBA operational efficiency.
• Timely resolution of marketplace issues.
• Conversion rates and customer ratings/reviews.

Ideal Candidate Profile

The perfect applicant is hands-on, not merely supervisory — actively logging into seller platforms daily, promptly identifying and solving problems, optimizing campaigns and listings, and taking full responsibility for the marketplace performance on Amazon and Flipkart.

Compensation

The monthly remuneration for this role ranges between INR 18,000 and INR 25,000.