Director, Sales

About Concentrix

Concentrix is a global leader in technology and services, dedicated to empowering some of the world's leading brands with advanced, intelligence-driven solutions. We leverage data insights, extensive industry expertise, and technology innovations to simplify and enhance the way businesses operate and engage with customers. Operating in more than 70 countries, Concentrix is committed to offering transformative career opportunities that foster growth and success.

Role Overview

We are searching for a dynamic Director of Sales to drive revenue growth and expand market presence within the UK & Ireland. This role focuses on cultivating a strong sales pipeline across targeted sectors or verticals, partnering with Sales Representatives, Solution Architects, Sales Engineers, and engaging at the executive CXO level within major enterprises. Collaboration with internal and external partners will be essential.

Key Responsibilities

• Accelerate revenue and market share by initiating strategies that grow pipeline and business opportunities.
• Consistently achieve or outperform quarterly and yearly sales targets.
• Develop persuasive value propositions that distinctly position Concentrix in the market.
• Engage actively in industry events to broaden professional networks and uncover new prospects.
• Design and implement sector-specific sales plans.
• Maintain a strong pipeline to support continuous growth.
• Work with various business units to enhance adoption of Concentrix solutions.
• Lead contract negotiations alongside internal teams.
• Establish and nurture long-term strategic relationships with key clients.
• Provide sales enablement both internally and externally.
• Ensure excellent client satisfaction and outstanding customer experiences.
• Prepare for moderate travel as needed for business requirements.

Candidate Profile

• A highly driven self-starter who thrives in fast-moving environments.
• Proven record of surpassing sales goals with a strong result-focused mindset.
• Extensive experience selling complex customer experience (CX) solutions that integrate people and technology.
• Previous exposure to software, infrastructure, platforms, contact centers including SaaS, IaaS, PaaS, and CCaaS environments.
• Preferably experienced in product and cloud engineering, application development, CRM, CCaaS technology, and data analytics.
• Excellent communication and executive presentation capabilities.
• Skilled negotiator adept at building win-win partnerships.
• Demonstrated leadership and ability to motivate teams and partners.
• Consultative sales approach with a focus on client needs.
• Strong collaboration and influencing skills within team settings.
• Creative problem solver and innovative thinker.
• Recognized as a trusted advisor by clients and colleagues alike.

Equal Opportunity Employment

Concentrix is proud to be an equal opportunity employer, embracing diversity and ensuring a discrimination-free workplace. Hiring decisions are made solely on business needs, qualifications, and merit without regard to any protected characteristics.

Additional Information

Joining Concentrix means investing in your growth. We offer an environment where game-changers can thrive, benefiting themselves, our clients, and their customers.