Teletrac Navman

Director of Software Engineering

Teletrac Navman

Auckland, New Zealand · Full Time

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Experience
12+ yrs
Salary
—
Openings
1
Posted
12 seconds ago
Work mode
In office
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Job description

Overview

Teletrac Navman seeks a Director of Software Engineering to lead and advance our software and mobile engineering capabilities across core and client-facing platforms. This role demands a hands-on leader with high accountability, prepared to own engineering results end-to-end rather than just managing teams.

If you are passionate about delivering excellence, ensuring system reliability, implementing modern engineering methodologies, and applying AI practically within engineering processes, this opportunity presents significant influence and scope.

Key Responsibilities

  • Complete ownership of software delivery, system reliability, and overall engineering execution.
  • Convert company and product strategies into quantifiable engineering goals.
  • Set up robust operating processes, standards, and enforce accountability across teams.
  • Serve as the escalation point for complex delivery issues and technical challenges.
  • Manage the lifecycle of customer support tickets, backlog health, and service level agreements.
  • Mitigate recurring problems through thorough root cause analysis and systemic corrections.
  • Ensure exceptional quality outcomes on frontend, backend services, and mobile platforms.
  • Lead intake, prioritization, and fulfillment of support tickets and change requests.
  • Collaborate with Product teams to clarify requirements and acceptance criteria.
  • Oversee release scheduling, risk management, and coordinate multiple project streams.
  • Take full engineering ownership of major projects from inception through completion.
  • Provide reliable effort estimations, delivery timelines, and risk mitigation strategies.
  • Coordinate cross-functional work involving firmware, data, reporting, and platform engineering teams.
  • Introduce and promote AI-driven technologies to enhance productivity, quality, and support functions.
  • Lead integration of AI-assisted development tools and workflows across engineering.
  • Work in partnership with Product and Data teams to embed intelligent features where appropriate.
  • Manage, mentor, and grow engineering managers and senior engineers.
  • Build a scalable and high-performing engineering organization with solid succession planning.
  • Foster a culture emphasizing ownership, technical excellence, and continuous improvement.
  • Define and track key performance indicators related to delivery, quality, reliability, and throughput.
  • Leverage data analytics to drive ongoing improvements in engineering effectiveness and outcomes.

Required Qualifications and Experience

  • A minimum of 12 years in software engineering with at least 8 years in senior engineering leadership roles.
  • Demonstrated leadership experience managing multiple teams or a platform-level engineering group.
  • Strong experience with mobile, backend, and/or full-stack systems.
  • Proven background in integrating AI and machine learning into products or engineering workflows.
  • Ownership experience in delivery, operations, and managing production environments.
  • Practical familiarity with Agile, Hybrid, and Waterfall methodologies at scale.
  • Exceptional stakeholder engagement with Product, PMO, and executive leadership teams.
  • Experience in delivering SaaS solutions or large-scale platform products.

Preferred Skills

  • Expertise in DevOps practices, continuous integration/delivery pipelines, and cloud-native system designs.
  • Experience developing high-availability, customer-facing platforms.
  • Background working in sustainment or support-intensive engineering environments.
  • Exposure to IoT, telematics, or data platforms ingesting device information.

Success Indicators

The successful candidate will function at a true Director level, balancing immediate delivery demands with strategic long-term technology planning. They will use data-driven decision-making, establish clear expectations, serve as a multiplier for their teams and systems, and effectively communicate with senior leadership to simplify complex challenges.

About Teletrac Navman and Vontier

Teletrac Navman empowers industries that impact the future by providing straightforward and intelligent cloud-based mobility solutions, enhancing operational efficiency, safety, and sustainability. Managing over 700,000 vehicles and assets worldwide, it operates globally with headquarters in Northbrook, IL.

Teletrac Navman is part of Vontier, a global technology company powering transportation sectors with productivity, automation, and multi-energy technologies. Vontier offers innovative solutions ranging from payments and EV charging software to retail automation to help businesses navigate an evolving industry.

At Vontier, employees are encouraged to grow their careers within a dynamic and inclusive environment focusing on personal development, work-life balance, and collaborative culture. Together, the team drives meaningful innovation for a sustainable future.

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