Director of Engineering - Site Reliability Engineering

Overview

Join the elite Site Reliability Engineering (SRE) team supporting Macquarie's Banking and Financial Services armed with a growth mindset. This highly visible role enables you to influence the delivery of highly dependable banking software solutions that incorporate AI and agentic systems processing live customer and payment operations, adhering to the highest reliability standards.

Macquarie Group operates globally across 30 markets with over five decades of consistent profitability. Here, you are empowered to craft a gratifying career that delivers meaningful impact and value.

Role Responsibilities

As the Director of Engineering reporting to the Head of Engineering, you will lead a skilled team of Engineering Managers and technical leads. Your expertise will span a wide software engineering spectrum and cloud-native architectures, actively participating in design evaluations and code reviews. Your portfolio covers all facets of SRE, including observability, Service Level Objectives (SLOs), release engineering, resilience, capacity management, and innovative application of AI within SRE practices.

Collaborating closely with engineering units across the organisation, you will promote widespread adoption of best practices and tooling. Your teams will conceptualise quality standards, develop systems to assess them—from evaluation frameworks and safety guardrails to traceability and cost monitoring—and harness AI-driven agents for incident management and telemetry analysis. Continuous enhancement of development methodologies, architectural guidance, and elevating team capabilities through mentorship will be key facets of your leadership.

Qualifications and Experience

• Minimum 5 years experience managing and nurturing successful, self-directed engineering teams
• At least 10 years of hands-on software engineering and system design proficiency with languages such as Java, Go, or equivalents, including deploying cloud-based solutions
• Proven success in delivering robust platforms, services, or developer tools leveraged organization-wide
• Expertise in contemporary development workflows like CI/CD, automated tests, and infrastructure-as-code
• In-depth knowledge across reliability engineering disciplines including SLOs, observability, resiliency, and capacity planning
• Practical experience operating AI or large language model-backed systems in production or demonstrated ability to quickly master emerging technical specialisations
• Exceptional stakeholder communication skills across organizational levels
• Proactive mindset with the ability to drive organizational change
• Track record in leading substantial engineering projects to successful completion

Employee Benefits

• One wellbeing leave day annually
• Up to five additional service bonus leave days each year
• Up to twenty weeks paid parental leave for primary caregivers, plus 12 days transitional leave, and six weeks paid leave for non-primary caregivers
• Two paid volunteer leave days annually with donation matching
• Up to 12 months of gender affirmation leave, including six weeks paid
• Access to Employee Assistance Programs and health benefits such as skin and health checks and vaccinations
• Salary packaging options available
• Learning and development resources with financial support for professional memberships or subscriptions
• Flexible and hybrid working options based on role requirements
• Reimbursement for home office equipment

Commitment to Inclusion

Macquarie is dedicated to fostering an inclusive environment appreciating diverse experiences, skills, and perspectives. Equal opportunity is provided irrespective of race, gender, sexual orientation, age, disability, or any other protected attribute. Reasonable adjustments are available upon request to support recruitment and employment accessibility.