Director, Facilities

About OpenText

OpenText is a worldwide frontrunner in information management, distinguished by its commitment to innovation, creativity, and teamwork within its corporate culture. Joining OpenText offers the chance to collaborate with leading global companies, tackle complex challenges, and contribute to projects shaping the future of digital transformation. With an AI-centric approach, OpenText integrates artificial intelligence at the core of its operations to advance innovation and enable digital knowledge workers.

Role Overview

The Director of Facilities Operations will oversee workplace and facility strategies for OpenText's Asia Pacific & Japan (APJ) region. This senior leadership position involves shaping effective, safe, and captivating work environments that support organizational growth and enhance employee experience. The role requires collaboration with regional leaders to ensure operational excellence, manage large-scale workplace initiatives, administer strategic vendor relationships, and ensure alignment with global standards while leading a dispersed team across multiple countries.

Key Responsibilities

• Formulate and implement regional facilities and workplace strategies aligned with business expansion and workforce demands.
• Oversee facilities operations across various countries ensuring workplace safety, efficiency, and superior quality.
• Establish and maintain robust partnerships with business stakeholders, providing guidance on space utilization, workplace enhancement, and real estate portfolio decisions.
• Manage operating and capital budgets, ensuring financial discipline, accurate forecasting, and cost reduction initiatives.
• Supervise key workplace projects such as office construction, relocations, renovations, and infrastructure improvements.
• Enhance vendor performance and coordinate with cross-functional teams to deliver high-quality service and achieve organizational goals.
• Lead teams through transformations fostering a culture centered on accountability, collaboration, continuous improvement, and employee-focused service.

Qualifications and Skills

• Over 12 years of experience in facilities management, workplace operations, corporate real estate or related fields, with leadership roles managing regional teams.
• Demonstrated success crafting workplace and facilities strategies within complex, matrixed global organizations.
• Strong financial acumen including budget management, forecasting, business case development, and vendor oversight.
• Hands-on experience leading capital projects, workplace transformations, spatial planning, and optimizing real estate portfolios.
• Knowledgeable in facilities compliance, workplace health and safety standards, business continuity, and risk management.
• Proficient with workplace technologies, Integrated Workplace Management Systems (IWMS), analytics platforms, and making data-supported decisions.
• Exceptional communication and stakeholder engagement capabilities, adept at influencing senior leadership across diverse cultural and market environments.

Additional Information

OpenText values an inclusive workplace that celebrates diversity beyond mere legal compliance. Their Employment Equity and Diversity Policy fosters an environment welcoming to all, regardless of culture, race, gender, orientation, age, disability, religion, or other protected characteristics. Candidates who require accommodations due to disabilities during the recruitment process can contact human resources for support. OpenText promotes a collaborative, innovative, and growth-focused culture enhancing their vibrant work environment.