Director - AI Solutions and Strategy

About the Role

This senior, client-facing position focuses on leading AI technology transformation efforts, driving strategic AI initiatives from concept through to implementation. The role requires deep AI expertise blended with architecture, consulting, and leadership capabilities to influence enterprise-wide AI adoption.

Key Responsibilities

• Advise customer executives and technology leaders as a trusted AI consultant.
• Develop AI transformation roadmaps, define investment plans, and align business value goals.
• Identify new AI-driven business opportunities across networks, operations, enterprise IT, cloud, security, and digital services.
• Facilitate executive dialogues on AI governance, responsibility, and operational models.
• Architect comprehensive AI solutions including large language models (LLMs), agentic AI, retrieval-augmented generation (RAG), knowledge graphs, data platforms, automation, and cloud-native infrastructure.
• Lead technical workshops, architecture evaluations, and AI use case analyses to guide solution design.
• Create and validate solution blueprints, reference architectures, and proof-of-value frameworks.
• Collaborate closely with engineering teams to ensure AI solutions are production-ready, scalable, and secure.
• Champion AI adoption within customer organizations, accelerating the transition from ideation to deployed solutions.
• Establish innovation programs and AI incubation initiatives in partnership with clients.
• Promote AI literacy and garner executive sponsorship to accelerate AI integration.
• Challenge current processes to find opportunities for AI to enable simplification, automation, and transformation.
• Serve as a liaison between customer needs and Ericsson’s business units and product teams to influence product roadmaps.
• Provide technical leadership for customer proposals and transformation engagements.
• Ensure successful progression of AI projects from pilot phases to live production implementations.
• Assist customers in setting up AI governance frameworks, operating models, and tracking business outcomes.
• Drive tangible results such as increased productivity, automation benefits, operational efficiency, and improved customer experience.

Experience and Skills Required

• Minimum 15 years of relevant experience in AI, software engineering, cloud computing, enterprise architecture, data platforms, consulting, or telecommunications.
• Expertise with generative AI technologies, agentic AI, large language models, retrieval-augmented generation techniques, vector databases, AI agents, multi-cloud platforms, and AI orchestration systems.
• Proven hands-on experience developing, deploying, or operationalizing AI solutions within enterprise or telecom sectors.
• Strong knowledge of cloud-native systems, APIs, microservices, Kubernetes, automation platforms, and modern data architectures.
• Ability to translate complex business challenges into scalable AI implementations.
• Executive presence with demonstrated influence over C-level and senior technical stakeholders.
• Entrepreneurial attitude with enthusiasm for innovation, experimentation, and disruptive technologies.
• Track record of fostering AI adoption and creating novel business opportunities through AI transformation.

Why Ericsson?

Join Ericsson for an exceptional opportunity to innovate and solve complex global problems. Collaborate with a diverse team passionate about pushing boundaries and bringing groundbreaking solutions to life. Ericsson values diversity and inclusivity, encouraging individuals from all backgrounds to apply and reach their full potential. The company is committed to equal opportunity employment.

Location

This position is based in Singapore and requires onsite presence.

Additional Information

Req ID: 786536