Digital Product Manager

About the Role

We are looking for an experienced Digital Product Manager to spearhead a major digital transformation project for a leading life assurance and health company. This position involves taking full ownership of the product roadmap and managing the delivery associated with merging several legacy platforms into a single cohesive digital platform that includes web and native mobile apps. The role requires close collaboration with senior stakeholders and multidisciplinary teams to create a top-quality, customer-centric digital experience that complies with stringent regulatory standards.

Key Responsibilities

• Create and maintain the product vision, strategy, and roadmap focused on platform migration and consolidation.
• Lead end-to-end delivery processes for digital products and feature enhancements across web and mobile environments.
• Evaluate and prioritize product initiatives grounded in customer value, business outcomes, data insights, and technical feasibility.
• Establish and track KPIs that measure customer interaction, adoption rates, and overall product success.
• Manage relationships with senior stakeholders across Product, Technology, Marketing, Project Management, Business Analysis, Quality Assurance, CRM, and Compliance teams.
• Communicate product strategies and progress clearly to senior leadership and executive-level stakeholders.
• Leverage customer feedback and analytics to continuously enhance the digital user experience.
• Ensure all product initiatives meet applicable regulatory and data protection standards, including GDPR and associated Data Protection Impact Assessments (DPIA) and Transfer Impact Assessments (TIA).
• Identify and mitigate risks related to technical debt, system scalability, and compliance changes.
• Provide leadership to the broader product team, fostering collaboration, ownership, and ongoing improvements.

Experience and Qualifications

• Proven background in Digital Product Management with experience owning product strategy, roadmaps, and delivery execution.
• Experience leading large-scale digital transformation and platform consolidation projects, especially involving customer-facing web and native mobile applications.
• Track record of managing products supporting more than 50,000 users.
• Strong skills in senior stakeholder management and influence.
• Experience working within regulated sectors such as insurance, financial services, or healthcare.
• Knowledge of APIs, Microsoft Azure cloud platform, CMS, and CRM integration.
• Familiarity with Agile methodologies and multidisciplinary team collaboration.
• Understanding of GDPR compliance including DPIA and TIA procedures.
• A data-driven mindset for product development and measuring customer engagement.
• Ability to blend strategic product vision with practical delivery capabilities.